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Chat Process Executive

0 - 31 years

2 Lacs

Posted:3 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Walk-in interviews, includes a written test and a face-to-face interview. It will be held on Monday; 30th June 2025 to Wednesday; 2nd July 2025 between 11:00 AM - 7:00 PM. In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. Job Specification: * Candidates must have good verbal and written communication skills in English. * Minimum qualification required is 12th pass. * Basic knowledge about computers and MS Office & Excel. Night Shift Timing: 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM // 8:00 PM - 5:00 AM // 7:00 PM - 4:00 AM

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