Job Description: In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. Job Specification: Minimum qualification required is 12th pass. Freshers can also apply. Candidates must have good verbal and written communication skills in English. Basic knowledge about computers and MS Office & Excel. Familiarity with social media platforms and tools. Night Shift Timing: 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM

Job Description: In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. Job Specification: Minimum qualification required is 12th pass. Freshers can also apply. Candidates must have good verbal and written communication skills in English. Basic knowledge about computers and MS Office & Excel. Familiarity with social media platforms and tools. Ability to work collaboratively within a team and independently. Night Shift Timing: 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM // 7:00 PM - 4:00 AM // 8:00 PM - 5:00 AM Customer Support Executive - Night Shift

Job Description: We are seeking a skilled and detail-oriented Medical Billing Specialist. In this role, you will be responsible for managing all aspects of the medical billing process, including claim submission, denial management, and payment posting. Your primary goal will be to ensure accurate and timely reimbursement from insurance providers while maintaining compliance with industry standards. Key Responsibilities: ● Verify patient insurance coverage and obtain required authorizations or referrals. ● Accurately submit medical claims through clearinghouses or directly to insurance payers. ● Communicate with insurance companies to address and resolve claim or payment issues. ● Review and work on claim denials and rejections, making necessary corrections for re submission. ● Follow up with payers to track outstanding claims and resolve any discrepancies. ● Post insurance payments, adjustments, and patient payments accurately into the billing software. ● Maintain organized billing records and generate reports as required. Eligibility Criteria: ● Minimum 1 year of experience in Medical Billing and Accounts Receivable. ● Excellent verbal and written communication skills in English. ● Proficiency in using medical billing software and understanding of billing procedures Night Shift Timing - 9:00 PM - 6:00 AM

Job Description: We are looking for a dynamic and driven BPO/KPO Recruiter to join our HR team. The ideal candidate will have a strong understanding of the BPO and/or KPO industry and be responsible for sourcing, screening, and hiring candidates for voice, non-voice, and support roles. The candidate should have strong communication skills and the ability to handle multiple tasks efficiently. Key Responsibilities: • Source candidates using various platforms (job portals, social media, internal database, referrals, etc.). • Screen resumes and applications to identify potential candidates. • Conduct telephonic or video interviews to assess candidate suitability. • Coordinate and schedule interviews with hiring managers. • Manage end-to-end recruitment process from sourcing to onboarding. • Build a pipeline of qualified candidates for future hiring needs. • Maintain recruitment reports, trackers, and documentation. • Ensure a positive candidate experience throughout the hiring process. • Stay updated on industry trends and best practices in BPO/KPO hiring. • Work on bulk and niche hiring based on project requirements. Key Skills and Qualifications: • 1–5 years of experience in BPO/KPO recruitment (experience can be adjusted). • Familiarity with job portals like Naukri, Monster, Indeed, and LinkedIn. • Strong interpersonal and communication skills. • Ability to manage multiple requirements and meet tight deadlines. • Good understanding of BPO/KPO job roles (voice, non-voice, tech support, etc.). • Experience in volume hiring is a plus.