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Chat Process Associate

Chat Process Associate

Docdort

0 years

3 - 4 Lacs

Bhopal Madhya Pradesh India

Posted:1 day ago| Platform:

Apply

Skills Required

chat service support communication resolve grammar typing

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Chat Process Associate

Location: Ahmedabad, Gujarat

Type: Full Time

We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.

Role Overview

As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.

Key Responsibilities

Respond to customer queries through chat, email, and other non-verbal platforms
Understand and resolve customer issues with accuracy and empathy
Deliver high-quality support that ensures customer satisfaction

Eligibility Criteria

Minimum qualification is High School Diploma or equivalent
Freshers can apply; experience of one year in customer service is preferred
Strong written English communication skills with good grammar and spelling
Basic computer knowledge and typing skills
Flexible to work in rotational shifts including weekends and night shifts

Salary

Rs. 25k- 35k Ctc per month

(On the basis of Interview & Experience)

Perks And Benefits

Provident Fund
One way cab facility (for Night Shifts only)
Shift allowance
Insurance

Language Requirement

English (Proficient)Skills: customer support,written communication,computer skills,problem-solving,typing skills,bpo,english,communication,customer service,chat process

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Chat Process Associate