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Chat Customer Service Representative (International Process)

Chat Customer Service Representative (International Process)

Talent Acquaintance

0 - 5 years

3 - 4 Lacs

Ahmedabad

Posted:1 week ago| Platform:

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Skills Required

Chat Support non voice process international process voice process customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Chat Customer Service Representative (International Process) Non Voice Process Excellent English communication (Verbal and Written both) Minimum 12 pass 5 days Working Rotational shift and Week-off Cab available in Night Shift What Youll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. Youll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, Youll Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring to the Role Freshers/Experience can apply Great written communication skills in English including grammar and spelling 10 + 3 years Diploma/HSC/Any Graduate can Apply Computer savvy Flexibility to work in a 24/7 environment

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Chat Customer Service Representative (International Process)

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Chat Customer Service Representative (International Process)

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