Channel Sales Manager - Agency Health

The Customer Success Manager (CSM) role involves supervising the business delivery within the Agency travel team and Tie Ups, with a primary focus on growing the business with profitable Channel Management Agents. Responsibilities include managing the daily activities of producers to maintain a strong pipeline, coaching and guiding them to cross-sell and grow the business, ensuring individual agents achieve a growth of at least 20% annually, and maintaining the quality of applications. The CSM is also expected to support and guide producers in all activities related to policy services, as well as train agents on products, processes, and unique selling points of the company. Key Accountabilities/ Responsibilities: - Achieving overall Gross Written Premium - Ensuring sustainable profitability - Maintaining hygiene standards - Recruitment and retention of agents - Activation responsibilities Stakeholder Interfaces: Internal Stakeholders: - Operations (BOPs & COPs) for policy issuance - Underwriters for risk analysis - Finance Team for tax handling - Human Resources for talent pool management - Training Team for employee training - NSM/RSM/ASM for suggestions External Stakeholders: - Agents - Brokers Experience: - 1-2 years of experience in insurance - 3-4 years of experience leading a company/business line in Retail Sales Education: - Any Graduation,