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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Customer Success Manager (CSM) in our Agency travel team, your role will involve supervising business delivery and Tie Ups, with a primary focus on driving business growth and profitability through effective Channel Management of Agents. Your responsibilities will include managing daily activities of producers to ensure a strong pipeline, coaching and guiding them to cross sell and grow the business. It will be expected of you to support individual agents in achieving a growth of at least 20% annually, while also ensuring the quality of applications and providing guidance on policy services. Your role will also involve training agents on products, processes, and unique selling propositions of the company. Key Accountabilities/ Responsibilities: - Achieving overall Gross Written Premium targets - Ensuring sustainable profitability - Maintaining hygiene standards - Recruitment and retention of agents - Activation of agents Stakeholder interfaces: Internal Stakeholders: - Operations (BOPs & COPs) for policy issuance - Underwriters for analyzing risk factors - Finance Team for taxation handling - Human Resources for talent pool building - Training Team for employee development - NSM/RSM/ASM for strategic input External Stakeholders: - Agents - Brokers Experience: - 1-2 years of experience in insurance - At least 3 to 4 years of experience leading a company/business line in Retail Sales Education: - Any Graduation If you are looking for an opportunity to drive business growth, ensure profitability, and effectively manage stakeholder relationships in the insurance industry, we encourage you to apply for this role.,

Posted 4 days ago

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