Change Management (DC Operations)

Hi,

Greetings from Sify!!

Sify

We are currently hiring for multiple roles and would love to explore potential career opportunities with you. If youre seeking a vibrant and growth-oriented work environment, Sify could be the perfect place for you to thrive and grow professionally.

We invite you to share your updated resume so we can connect and discuss current openings that align with your experience and aspirations.

Additionally, if you know someone in your network who is looking for new opportunities, we would greatly appreciate it if you could forward this message to them or share their contact details with us.

Below, youll find a brief overview of Sify and the available job opening

Sify Infinit spaces was created as a subsidiary to house all investments into the Data Center space, specifically colocation. As on date, Sify has 12 Data Center locations spread across India and offers approximately 200MW of IT power to the market with 2 more to be ready by the end of the year. The latest iteration of our Data Centers is AI ready, liquid cooled certified for GPX ready workloads. Apart from these, Sify has also built Data Centers for multiple state governments to house and expand their digital ambitions.

To know more, kindly visit us at https://sifyinfinitspaces.com/

Location

About the Role : DC Operations (Change Management)

Position Summary:

The person is responsible for overseeing and managing all aspects of the

change and incident management processes within the data center environment. This role requires a strong technical background, excellent leadership skills, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilies:

• Develop and implement change management policies and procedures to ensure minimal
• impact on data center operations.
• Lead and manage the change advisory board (CAB) meetings to review and approve
• proposed changes.
• Evaluate and prioritize changes based on risk assessment and business impact.
• Coordinate with internal teams and external vendors to schedule and implement approved
• changes.
• Monitor and track changes to ensure compliance with established policies and procedures.
• Review and analyze incident reports to identify trends and recurring issues.
• Develop and implement strategies to reduce the number and impact of incidents.
• Provide regular reports and updates to senior management on change and incident
• management activites.
• Ability to quickly identify and resolve issues, as well as anticipate potential problems, is
• critical in this role.
• Collaborate with other departments to improve overall service delivery and customer
• satisfaction.
• Mentor and coach team members to enhance their skills and capabilities.

Qualifications:

• Bachelor's degree in Electrical, or a related field.
• Minimum of 4 to 12 years of experience in Change and Incident management in a data center
• environment.
• Strong understanding of ITIL framework and best practices.
• Excellent communication and interpersonal skills.
• Proven leadership and team management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• ITIL certification is preferred.
• Familiarity with industry best practices, regulations, and standards related to data center
• operations, security, and compliance is advantageous.

If you are interested in above opportunity, then please share your updated profile for further discussion along with following details.

Total Experience:

Relevant Experience:

Current CTC:

Expected CTC:

Notice Period:

Thanks & Regards

Leena Jadhhav

HR Manager

Email: leena.jadhhav@sifycorp.com