Centre Manager

FERTY9 FERTILITY CENTER, KURNOOL BRANCH IS LOOKING FOR CENTRE MANAGER

Job Location: KURNOOL, ANDHRA PRADESH

Experience required: 7-10 yrs of relevant experience

Educational Qualification: Post Graduate

Preferred any Male or Female Candidates

Job Responsibilities:

• Based on Corporate strategic plan prepares the annual operating budget and performance target for the center in collaboration with regional head / corporate strategic team.
• Achievement of Financial Targets of the center .
• Monitor the performance of the center in terms of revenue and profitability against targets and take corrective steps as required, team performance management against defined KRA’s.
• Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed and variables cost etc.
• Oversee the processes, procedures, equipment’s, and other facilities employed in IVF Centre asper defined SOP’s and Protocols and are followed at center by each teammate.
• Oversee Medical record management.
• Act as an escalation point for all operational issues and take suitable action by interfacing with the concerned stakeholders.
• Guardian for adherence for medico legal aspects and other compliances at the center.
• Liasoning with center level sales head in establishing the brand in the localities/area/city through various sales / marketing campaign.
• Monitor the budget utilization, study and analyze causes for significant deviation from budget and take corrective actions for the same.
• Coordinating with corporate MIS Team to close the monthly P & L.
• Ensure timely goal setting, performance review, appraisal, and feedback for self and direct repartees in a timely manner.
• Maintaining organization ‘s competitive advantage in the industry through developing and monitoring administrative costs across departments.
• Continuously putting efforts towards conversion, retention, contribution, and compliance.
• Reviewing internal operations & processes, regularly, along with the company protocols/SOP& attempting to improve service deliveries.

Customer

Customer Satisfaction (NPS) score of 90%

Customer retention (2nd Cycle) - @ 60%

Financial

Revenue

Conversion%

Revenue per OPU (RPO)

Contribution Margin

EBITDA

Process

Adherence to Medico Legal requirements, audit score of 95%

SOP implementations & adherences, Audit score of 95%

People

100% achievement of training manhours of the center

Identify and prepare second in command of the center.

Skills Required:

Good communication skills.

Excellent organizational skills.

Ability to perform well under pressure.

Excellent interpersonal skills

Interested candidates may please email their updated resumes to hr.kurnool@ferty9.com or what's app me on this number +91 9390608909

Job Type: Full-time

Benefits:

• Health insurance
• Provident fund

Schedule:

• Day shift

Work Location: In person

Job Type: Full-time

Benefits:

• Health insurance
• Provident Fund

Education:

• Master's (Preferred)

Experience:

• Healthcare management: 10 years (Preferred)
• total work: 7 years (Preferred)

Language:

• TELUGU, ENGLISH, (Preferred)

License/Certification:

• HEALTH CARE (Preferred)

Work Location: In person