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Delhivery
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Centre Incharge- Ranchi/Patna

Centre Incharge- Ranchi/Patna

Delhivery

3 - 6 years

3 - 5 Lacs

Patna Ranchi

Posted:3 weeks ago| Platform:

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Skills Required

Outbound Logistics Warehouse Operations Delivery Operations Hub Operations Logistics Operations Supply Chain Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities:

Ensures end to end smooth running of logistics operations for the zone/area
Adhere and enforce all operational procedures and policies, also ensures timely audit is

conducted.

Responsible for all the SLA's & TAT are maintained.
Responsible for reduction in cost and increase in productivity for the region.
Finalization of LTL sites, manpower, fleet, training, resource planning specifically for big sale

events.

Handles the continuous improvement projects w.r.t., cost service and employee productivity
Maintenance of all the operational budgets.
Supervises activities pertaining to vendor for the upcoming new client
Ensures customer satisfaction and reduces client escalation by monitoring that the queries,

issues & grievances are taken care of within time.

Heading the new initiatives like involving 3rd party for the distribution of shipments wherever

there are less number of packages

Impart behavioural & soft skills training to the team as and when required.
Monitoring security parameters across region and ensures no unlawful activity occurs

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