Center Manager Academy

Job Role Description

The Centre Manager is responsible for managing centre operations and provides leadership in strategic and operational planning. He/She leads the development of centre initiatives and improvements for effective delivery of centre programmes and services. He/She also drives the development of procedures, standards, and risk management frameworks to ensure quality teaching, curriculum development and student well-being. He/She also oversees staff professional development, student enrolment and manpower requirements for the centre.

He/She is a highly experienced individual who possesses strong leadership skills, and the ability to build effective relationships with stakeholders. He/She works in varied settings such as early intervention teaching centres, student care centres, special education schools, and other voluntary welfare organisations.

Tasks

• Develop organisational direction for cross-centre partnerships and delivery of services.
• Develop strategic long-term plans to improve the quality of learning environments.
• Drive cross-centre partnerships to enhance initiatives and programmes.
• Drive improvements on systems, processes, operations and risk management initiatives.
• Drive the implementation of the recruitment strategies.
• Establish new or revised policies, procedures and standards.
• Establish processes to improve curriculum and programmes.
• Lead development of centre programmes and initiatives.
• Manage escalated feedback from stakeholders.
• Manage staff performance.
• Oversee staff development, training and mentorship programmes.
• Oversee student enrolment for the centre.
• Prepare annual work plans and budget plans.
• Report student statistics to the relevant agencies.
• Review manpower plans for approval.
• Set centre's directions for engagement with families, community and other stakeholders.
• Set the centre's Key Performance Indicators (KPIs).
• Set the strategic direction for the centre.

Job Type: Full-time

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Center Manager: 10 years (Required)

Work Location: In person

Expected Start Date: 01/07/2025