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Kanodia Cement
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Center Incharge

Center Incharge

Kanodia Cement

5 - 8 years

3 - 4 Lacs

meerut

Posted:-1 days ago| Platform:

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Skills Required

retail sales leadership crm knowledge team handling customer engagement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Retail Sales & Revenue

Drive daily, weekly, and monthly sales targets across categories.
Convert walk-in customers and tele-inquiries into billed sales.
Monitor category-wise sales performance and identify upselling & cross-selling

opportunities.

Execute retail offers, combo deals, and festive campaigns to boost store revenue.
Maintain strong relationships with contractors, architects, and local influencers to drive

repeat business.

Customer Experience

Ensure every visitor gets a guided, consultative experience from product selection to

billing.

Train the team to showcase Easy Build’s retail tools like Metaverse visualization, product

comparison, and budget calculators.

Handle customer issues, feedback, and after-sales support efficiently.
Maintain a clean, organized, and inspirational store layout aligned with Easy Build’s

brand standards.

Team Leadership & Training

Manage and motivate the store sales team, telecallers, and floor executives.
Conduct daily sales briefings, role-plays, and product knowledge sessions.
Set clear KPIs (sales, footfall conversion, ticket size, customer satisfaction).
Drive energy, discipline, and ownership across the team.

Store Operations

Oversee billing, inventory, and display upkeep across all categories.
Coordinate with backend teams for stock replenishment and product displays.
Track daily footfall, sales reports, and lead status using CRM systems.
Ensure proper maintenance of branding materials, digital screens, and category walls.

Reporting & Coordination

Share daily sales summaries, lead conversions, and performance trackers with

management.

Collaborate with the marketing and CRM team for campaign execution and lead

follow-up.

Maintain vendor coordination for display material, POP elements, and local promotions.

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