Center Head

Job Title: Centre Head

Location: Lucknow

We are looking for an experienced and passionate Centre Head to lead and manage our operations, staff, and service delivery. As the Centre Head, you will play a pivotal role in driving excellence, ensuring client satisfaction, and fostering a positive working environment.

Key Responsibilities:

• Leadership & Team Management:

  Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture.

• Operational Oversight:

  Manage the daily operations of the centre, ensuring smooth functioning and exceptional service delivery.

• Strategic Planning & Growth:

  Develop and implement strategic goals, ensuring alignment with organizational objectives and driving growth and development.

• Client & Stakeholder Relations:

  Build and maintain strong relationships with clients, customers, and key stakeholders, ensuring satisfaction and engagement.

• Financial Management:

  Oversee the centres budget, ensuring cost-effective operations, financial performance, and resource allocation.

• Quality Assurance:

  Monitor service quality, ensuring high standards are maintained and areas for improvement are addressed.

• Compliance & Risk Management:

  Ensure compliance with regulatory standards and manage health, safety, and security risks effectively.