170 Ccnp Routing Jobs - Page 7

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role - We're seeking team members that are trained in Data Center Routing and Switching products as well as technologies. You will provide support for Nexus 9K, Nexus 7K, 3K, 5K/2K suite of switches (both hardware and software ). Key Skills :- A technical expert providing technical assistance to Cisco customers located world-wide, while maintaining the highest levels of customer happiness. Assist customers in troubleshooting hardware/software related issues on various Cisco Nexus switching platforms. Applies analytical skills and technical knowledge to resolve product and network problems of moderate to high complexity. Analyse, configure and troubleshoot Core, Distribution, Access layer switches and networks. Effectively utilizes the moderate to complex lab setups to recreate and resolve customer found issues. Highly adaptable and sensitive to customer reported issues according to its severity.

Monitoring network, troubleshooting and resolving network issues, configuring switches of Cisco, Juniper, Nortel, Allied Telesis Configuring VLANs, trunking Protocols Configuring VoIP phones Configuring WiFi AP Maintaining daily / weekly back-ups Required Candidate profile CCNA, switching and routing, CCNP, Juniper, Cisco, managed WiFi, VoIP, Firewall...

Level 2/3 Network Engineer Play a Subject Matter Expert (SME) role on network security technologies Strong understanding of Routing, Switching, Wireless, F5 load balancer technology. Deep and strong understanding of firewall (Layer-2 and Layer-3), DNS, SSL VPN, multi-factor authentication and IPS technologies. Ability to implement and support complex Network & Network Security architectures involving but not limited to the above listed technologies. Strong experience on Cisco Next generation firewall Maintaining various firewalls, virtual private networks, iWAN, F5 Load balancers. Maintain various switches, routers and wireless environments. Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.) Good understanding of routing technologies including OSPF, BGP, GRE Tunnel and IPSEC VPNs with the ability to design and troubleshoot complex enterprise network infrastructure. Things to carry for interview: Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.Experience: 3-5 Years.

Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. The AI Infrastructure (Ai2) Networking Performance and Operations team operates RDMA networks that connect GPU clusters for larger AI/ML workloads. As the team manager, you will drive the rollout of optimizations and granule tuning to achieve maximum performance from OCI's globally deployed RDMA networks. You will drive and support networking engineers during customer escalations and troubleshooting sessions by applying your networking and software architecture knowledge that will surprise and delight our customers. You will also drive enhancements within an existing software/network architecture and suggest improvements to the architecture, including managing control activities in multi-functional areas of the business. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, and a thorough understanding of product development. Responsibilities As a manager in the AI Infrastructure (Ai2) Networking Performance and Operations organization, you are responsible for the maintenance, improvement, and operation of large-scale RDMA network fabrics on Oracle Cloud Infrastructure (OCI). This role primarily focuses on developing and supporting RDMA network fabrics and systems by leveraging a deep understanding of networking at the protocol level combined with strong programming skills. Since OCI is a cloud-based network with a global footprint, your responsibilities will encompass support for tens of thousands of network devices and servers, connected via a mix of dedicated network infrastructure and CLOS networks. Lead engineering network performance improvement programs across Ai2 org Attract, develop & manage a team of highly skilled engineers. Define and develop roadmaps to deliver engineering and operational efficiencies. Develop, grow, and maintain data-driven metric programs that speak to both the operational and business status of the services owned within Ai2 domain. Solve difficult problems in distributed systems, infrastructure, and highly available services. Collaborate with Network Availability, Network Automation, Network Monitoring, and GNOC operations. Support engineering organizations to deliver a highly available service to our customers. Participate in on-call rotation for managers

Role & responsibilities Greetings from Innov Ultra Hiring for Network Engineer with 2 year of experience on paper REACH OUT TO HR HARSHDEEP - 8981452759 Preferred candidate profile Should be CCNA certified Should be a graduate Should hold atleast 2 year on paper experience as a network engineer Should have in depth knowledge about OSI layers, Switches, Routers, Lan, Firewall 1. What is a VLAN and why is it used?* 2. *How do VLANs work with VMware vSwitches?* Should be an immediate joiner (0-15 days) Job Title: Network Engineer VMware Experience: 2+ Years Certification: Global CCNA Certified Location: CHENNAI Job Type: Full-time REACH OUT TO HR HARSHDEEP - 8981452759 Key Responsibilities: Configure, manage, and troubleshoot VMware NSX, vSphere Distributed Switches, and other network virtualization components. Design and implement robust virtual networking solutions in alignment with business and security requirements. Perform routine maintenance, monitoring, and performance tuning of network components. Handle incidents, change requests, and escalations related to network infrastructure. Work closely with the infrastructure and cloud teams to ensure seamless integration between physical and virtual networks. Maintain accurate network documentation and change logs. Conduct network assessments, identify potential issues, and propose long-term improvements. Ensure network security compliance and participate in audits as required. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 2+ years of experience working in a network engineering role with exposure to VMware environments. CCNA Global Certification is mandatory. Strong knowledge of network protocols (TCP/IP, BGP, OSPF, VLANs, VPNs). Experience with firewalls, switches, and routers (Cisco preferred). Hands-on with VMware NSX, vCenter, ESXi, and virtual networking concepts. Basic scripting knowledge (PowerShell, Python) is a plus. Strong analytical and problem-solving skills. REACH OUT TO HR HARSHDEEP - 8981452759 Perks and benefits PF ESIC CAB

CCNP Certification Must Palo Alto, checkpoint, FortiGate Must SDWAN Cloud Genix or Prisma Experience Cisco routers and switches Must Familiarity with Web Filter, F5 Load Balancing Good to have. Routing protocols BGP, OSPF Must Cisco wireless experience Must Location: Pan India

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience8-10 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.Experience: 3-5 Years.

Positions: CCNA &Linux Trainerexperience: 4 to 8 years location: , Hadapsar notice period: immediate job type: full-time • Job Description Faculty is responsible for the coordination, planning, presentation, and evaluation of classroom instruction and related activities during the time assigned at the center. t a minimum the related activities include instruction, instructional counselling, academic advising and in house/college workshops and presentations. Responsibilities and Duties 1. Responsible to start lectures on scheduled time post marking the attendance. 2. Responsible to conduct lectures as per the log sheets and ensure that the modules are completed as per the schedule. 3. Responsible for student conduct and classroom administration. 4. Responsible for handing over daily assignments to students; ensure students complete their journal and project work within stipulated time frame. 5. Responsible to send student progress reports with specified period. 6. Responsible for maintaining lab register on a daily basis. 7. Responsible to conduct all course modules. 8. Responsible for imparting training to Junior Faculty on higher modules to ensure their upgradation. 9. Responsible for conducting internal exams. 10. Responsible for maintaining LMS on daily/monthly basis. 11. Responsible for batch scheduling and tracking. 12. Motivate students for upgrades and appearing for International Certifications. 13. Conduct Teacher Parents Meet 14. Responsible for Lab maintenance and Equipment's. Required Experience, Skills and Qualifications Mandatory - BE/ Diploma in CS/ IT Desired - MCSE/CCNA/MCSA/RHCE/AWS/CEH/ Blockchain/DevOps Proper hold on Networking - Routing, Switching, VPN and server installation. Windows networking skills (DNS,DHCP etc.) , Firewall devices (Cisco RV series, Sophos etc.) , switching and routing , NAS devices CCNA & Knowledge of Ethical Hacking, AWS Cloud or IOT will be an added advantage. Interested candidates drop their CVs on gkhandale@sevenmentor.com OR call/ whatsapp 7387385189

Overview Level 1 Netowork Engineer is a technical role for all technical issues (network ) in Service Assurance - OperationsResponsible for managing complex technical issues involving multiple technologies including networking, WAN optimization, SDWAN, MPLS, Cloud Networking, Security etc for large enterprise customers. Role will be responsible to provide work around /network troubleshooting for such cases and also work with the internal and external teams for a permanent fix. Role will be required to work in 24 x7 rotational shift or as required by the business. Responsibilities • Reporting into the Head of Service Assurance, this role will be the technical issues and will hold expertise in Service Assurance engineering team for Managed Services and solutions.• Responsible for troubleshooting and resolving complex issues or incidents involving networking technologies for the client or in the Managed Services customer network.• Individual will be end to end owner and completely accountable for the resolution, internal and external communications and customer satisfaction during, escalated incidents.• Responsible to guide teams to expedite the resolution for long pending and escalated cases and work with the peer groups (Incident Managers, Shift Leaders, Level 3, Level 2 etc) to manage the customer satisfaction.• Responsible to liaise with the service provider engineering teams to effectively drive technical teams in the vendor organization to expedite the incident resolution to achieve the agreed SLAs with the customers.• Responsible to support the incidents and maintenance on the client's network and at co-locations. • Responsible for vulnerability assessment, penetration testing and design reviews on both customer and core network.• Ensure compliance to the client's work instructions and process to ensure service quality to customers. • Handle escalations from customers and be a focal point to all service related technical queries. • Individual will serve as the escalation contact for all issues, incidents and escalation for the all both customers and internal for the Managed Services Service Assurance.• Drive and meet all agreed SLA metrics as contracted by the client and to minimize service impacts to customers within established cost parameters and act as point of contact for client and internal requests.• Mentor the Network engineers in troubleshooting and resolving complex issues. Responsible for identifying permanent fixes and workarounds for known errors and unresolved complex issues. Requirements TECHNCIAL AND FUNCTIONAL KNOWLEDGE (Use “E” to denote Essential and “D” for Desirable) E - Excellent experience in supporting managed services and solutions in service provider background.E - Working experience in solution designing, implementation or break fix role in a service provider environment.E - Expert with Cisco, Juniper, Checkpoint, Meraki, SASE, VIPTELA product and technologiesE - Excellent conceptual understanding of applications layer protocols (FTP, CIFS, MAPI, HTTP, SSL, etc) D - Experience with scripting, programming and regular expressions COMPETENCY AND BEHAVIORAL S (Use “E” to denote Essential and “D” for Desirable) E - Ability to learn new technologies quicklyE - Excellent communication skills in both spoken and written english language.E - Ability to work under pressureE - Ability to work to tight deadlines and produce good quality workE - Able to multitask to manage multiple project workloads.E - Sense of ownership to see things through to completionE - Confident in presenting and talking to clients and vendorsE - Willing and able to work shiftsD - Ability to mentor and coach less experienced staff

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Technology | Wireless Technologies | Any | 4 - Advanced Tertiary -> Behavioral | Aptitude | Thinking / Cognitive Skills | 4 - Advanced Primary -> Technology | Network Administration | SDWAN, Configuration and Troubleshooting of | 4 - Advanced Primary -> Technology | Network Administration | Configuration of Network Components | 4 - Advanced Secondary -> Technology | Network Administration | SDLAN, Deploying and Managing of | 4 - Advanced Certification : Technology | Networking Certifications | CCNP | CCNP Routing and Switching Will be responsible in designing, implement, maintain, and support our growing network infrastructure. The role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary. 1. Should have a good understanding of basic networking concepts. 2. Will be responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. 3. Understanding of endpoint security and cloud security solutions is a plus. 4. Should be able to implement, administer and troubleshoot network infr devices, including wireless access points, firewalls, routers, switches, controllers etc. 5. Requires strong analytical and communication skills as well as sound judgment and the ability to work effectively with Infra Architects, Network Security Architects, Technology Architects and Executives. 6. Strong analytical-reasoning and problem-solving skills 7. An ability to learn new technologies quickly 8. Good time management skills 9. An ability to follow processes 10. Strong documentation skills 11. Good communication skills both written and verbal