Job Description Design, develop, and implement automation workflows for routine Windows Server tasks, including user management, patching, and system configuration. Develop and maintain automation scripts and modules for Active Directory administration, including user and group management, GPO management, and security configurations. Automate DNS and DHCP management tasks. Virtualization: Knowledge of VMware Technologies Develop and deploy automation solutions for Citrix Cloud environment management, including application publishing, desktop delivery, and infrastructure scaling. Automate NetScaler configuration and management tasks, including load balancing, traffic management, and security policies. Implement and maintain automated logic monitoring solutions to proactively identify and resolve infrastructure issues. Develop and maintain automation scripts for Commvault backup and recovery processes, ensuring data integrity and efficient backup operations and reporting. Utilize Python scripting extensively to develop custom automation solutions and integrate various infrastructure components. Design and implement automation for VMware and Nutanix virtualization platforms, including provisioning, scaling, and performance monitoring. Develop and maintain Bash scripts for Linux-based automation tasks. Use REST APIs to integrate automation with third-party platforms (e.g., ServiceNow, LogicMonitor, NetScaler, VMware). Understanding of Cloud platform (AWS/Azure) Basic understanding of Active-Directory, VMware, Nutanix and Network. Good knowledge of DevOps tools such as Ansible, Terraform, and Kubernetes to automate infrastructure provisioning, configuration management, and application deployment is an added advantage. Must Have Skills: PowerShell and Python module expertise, Bash Shell Scripting Good to Have Skills: Ansible along with Windows and Linux platform understanding Linux Automation: Automate configuration and deployment of Linux services like Apache, Nginx, SSH, cron jobs, and syslog. Programming & Scripting: Proficiency in scripting languages (e.g., Python, BASH, Ruby) and understanding of coding principles. Design and develop automation scripts for managing Linux server operations (e.g., patching, user provisioning, backups). Create tools to automate monitoring, reporting, and alerting using Bash, Python, or PowerShell.
Job Summary: The Network L3 Engineer will be responsible for maintaining, troubleshooting, and optimizing our advanced network infrastructure for our client(s). This role requires a deep understanding of networking protocols, strong problem-solving skills, and the ability to work under pressure to resolve complex network issues. The ideal candidate will have hands-on experience with multi-vendor network equipment, excellent communication skills, and a proactive approach to continuous improvement. Must have Core Technical Skills- 1. Advanced Networking Protocols: Deep understanding of TCP/IP, BGP, OSPF, EIGRP, MPLS, ISIS. Routing and switching concepts at an expert level 2. Network Design and Architecture: Experience designing scalable, high-availability network infrastructures. Capacity planning and performance optimization 3. Firewall and Security: Proficient with firewalls (e.g., Palo Alto, Fortinet, Cisco ASA). VPNs (IPSec, SSL), ACLs, NAT, IDS/IPS 4. Load Balancing and Redundancy: Knowledge of F5, Citrix NetScaler, or similar appliances. HA protocols like HSRP, VRRP, GLBP 5. Network Monitoring and Troubleshooting: Tools: Wireshark, SolarWinds, Nagios, PRTG Strong analytical skills for packet capture analysis. Core Data Center Network Skills. Good to have Core Technical Skills- 1. High-Level Routing & Switching: Deep understanding of Layer 2/3 protocols: STP, VTP, HSRP, VRRP, BGP, OSPF, VXLAN. Fabric Path, OTV, and other data center-specific technologies 2. Data Center Network Design: Spine-leaf architecture. Layer 2/3 segmentation and scalable designs. Multitenancy (VRF, VLANs, overlay/underlay networks). 3. Data Center Technologies: Cisco Nexus (5k/7k/9k) platforms. ACI (Application Centric Infrastructure). Juniper QFX/EX, Arista platforms. EVPN/VXLAN for modern data center fabrics 4. Security & Segmentation: Micro segmentation (e.g., using Cisco ACI or NSX). Integration with firewalls and network access control (NAC) Key Responsibilities: Hands-on experience on Network Technologies Routing, Switching, Firewall, Load Balancers, Wireless Network. Experience on Network designing, Architecting, Troubleshooting, Integrations. Ability to troubleshoot complex issues within defined timelines. Strong expertise in core and edge IP routing technologies (IPv4 and IPv6, BGP, OSPF, MPLS RSVP, LDP, etc. / VPLS / VPWS, IP VPN, QoS, Security) Hands-on experience on Cisco Nexus, ASR/ISR, SDN, SD-WAN, IPSEC, SWITCHING. Hands-on experience on Network & Server Load Balancer, Wan Optimization devices. Hands-On experience on Next-Gen Firewalls like Palo Alto, Cisco FP features Knowledge of VPN, MPLS, ILL, L2/L3 Circuits configuration/Troubleshootings. Certifications: Relevant industry certifications such as CCNP, JNCIP, ITIL or equivalent are highly preferred.
Job Summary: The SCCM administrator plays a crucial role in managing and optimizing the organization's endpoint management solutions. This position is responsible for deploying, securing, and maintaining devices and applications using System Center Configuration Manager (SCCM) and Microsoft Intune. The administrator ensures compliance with security policies, provides technical support, and collaborates with IT teams to integrate systems seamlessly. With a focus on automation and efficiency, this role is pivotal in enhancing the organization's IT infrastructure and user experience. Must Have Skills Strong experience in SCCM (System Center Configuration Manager) with OSD (Operating System Deployment) Experience in PowerShell scripting (Mandatory Skill) Performed In place Upgrade of Operating systems from windows 10 to 11 Experience in managing ADR (Automatic Deployment Rules) and manual patching for endpoints Hands-on experience with application packaging tools like InstallShield Well-versed in application creation workflow in SCCM Experience in supporting 8k-10k workstations SCCM Infrastructure Troubleshooting and Setup Knowledge of patch process and software distribution Experience in PowerShell Good To Have Skills JAMF administration background Experience with Intune Experience in Power BI for dashboard creations Working knowledge of creating compliance baselines Key Responsibilities Application package creation and planning mass rollout across the enterprise Monthly patching activities for workstations and servers Working on SCCM client compliance Automating processes Handling OSD-related queries from site engineers Troubleshooting application deployment issues Daily SCCM maintenance tasks and adhoc SCCM report creation Monthly SCCM maintenance, including deleting ADR expired patches and disk clean-up WSUS (Windows Server Update Services) clean-up activity Office upgrade activities, managing semi-annual and monthly channel versions, and OneDrive integration OS deployment using SCCM Preferred Certifications Microsoft Certified: Modern Desktop Administrator Associate Exam MD-101: Managing Modern Desktops Microsoft Certified: Endpoint Administrator Associate
Job Summary: We are looking for an experienced Salesforce Business Analyst with 68 years of proven expertise in gathering business requirements, designing scalable Salesforce solutions, and acting as the bridge between business stakeholders and technical teams. The ideal candidate will have deep knowledge of Salesforce Sales, Service, and Experience Clouds, along with hands-on experience in business process analysis, solution design, thorough documentation, and end-to-end implementation. This role requires strong communication skills, a consultative mindset, and the ability to translate complex business needs into effective Salesforce solutions. Experience with Apttus CPQ/CLM solutions is preferred , but not mandatory. Strong communication skills, a collaborative mindset, and the ability to work across technical and business teams are critical to success in this role. Must Have Skills: Minimum 6 years of experience in Salesforce Business Analyst role. Collaborate with business stakeholders to gather, document, and analyse business requirements for Salesforce solutions. Translate business needs into detailed functional specifications, user stories, and acceptance criteria. Partner with Salesforce Architects and Developers to design and deliver scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and integrations. Work with customer, cross-functional team members and vendors, manage complex system projects related to the salesforce business processes. Solid understanding of Data Modelling, Workflows, Automation (Flow/Process Builder), and Reporting in Salesforce. Should be able to do Salesforce Configurations & Admin tasks (e.g. Creating Object & Fields, Workflow, Flow, Permission Set). Should be able to perform Data Export & Data load activities using Data Loader or similar tool. Must be good at communication & able to conduct client demos, presentations and assist in business development initiatives. Hands-on experience with Agile/Scrum methodologies. Provide the globally scalable solutions following the salesforce best practices. Support UAT (User Acceptance Testing) by defining test cases, validating outcomes, and ensuring stakeholder sign-off. Good-to-have Skills: Experience of Quote-to-Cash application, including Conga/Apttus CPQ and Conga/Apttus CLM. Experience of Partner Communities. Experience of working on Sales, Service & Field Service Cloud. Good to have experience in JIRA, ServiceNow, Or any project management tool: MS Project, Smartsheet, etc. Project Management experience is a plus. Preferred the capability of initiating a greenfield Salesforce project from the ground up and developing the complete solution independently. Key Responsibilities: Conduct Requirement Gathering Call with End User. Work with Solution Architect to come up with Design & Solution. Create Functional Design Document. Work closely with Developer to implement solution. Perform Unit Testing & Creating Test Script for End User. Coordinate with quality assurance and regression teams to support testing efforts. Get your solution reviewed & tested by End User & Get Approval for Production Deployment. Work with Developer & Release Management team to deployment to Production. Should be able to work as an independent team member, capable of applying judgment to plan and execute your tasks. Preferred Certifications (Optional): Salesforce Certified Administrator Salesforce Sales Cloud Consultant Salesforce Service Cloud Consultant Conga CPQ/CLM Salesforce CPQ
Job Summary: The JAMF Administrator is responsible for managing and maintaining the JAMF Pro environment to support the organization's Apple device management strategy. This role involves deploying, configuring, and securing macOS and iOS devices, ensuring compliance with organizational policies, and providing technical support to end-users. The administrator collaborates with various IT teams to optimize the Apple ecosystem and enhance user experience. Must Have Skills Strong knowledge and experience in JAMF administration Packaging and deployment of applications for MAC environment in an enterprise Strong understanding of the MAC OS platform (10.5 onwards) and MAC client computing technologies Ability to evaluate, recommend, and deploy technologies and solutions to Apple user base Good knowledge of Apple scripting and automation in MAC environment Experience with MAC OS Imaging using JAMF and similar tools Experience in backing up, restoring, and maintaining the JSS MySQL database Good To Have Skills Understanding of varying IT software and hardware platforms Knowledge of networking and server technologies (Active Directory, TCP/IP, DHCP, DNS, WAN/LAN, VPN, etc.) Experience with reporting capabilities and customizing reports per business needs Key Responsibilities Managing, updating, and distributing applications and software using JAMF to MAC users worldwide Providing support to Global Service Desk & IT Client services worldwide Working with IT and Product teams to gather requirements for application packaging Following Change Management processes for successful releases to MAC environment Collaborating with the security team to ensure a secure desktop environment Preferred Certifications Jamf Certified Associate Jamf Certified Tech Jamf Certified Admin Jamf Certified Expert
Job Summary: We are seeking a highly skilled Incident Management & NOC Engineer to join our dynamic IT operations team. This role focuses on proactively and reactively handling IT incidents to minimize disruption and ensure smooth business operations. Play an important role in defending information technology (IT) networks from malicious attacks, monitoring network connectivity and preventing data outages. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to infrastructure monitoring. Must Have Skills: Well versed with Monitoring tools like SolarWinds, Logic Monitor, Micro focus or Science Logic. Good understanding of ITIL Processes like Incident, Problem, Change management. Knowledge of performance monitoring, Availability monitoring, Capacity management, Command Centre, Knowledge of Server, Network, Storage alerts and remediations. Good To Have Skills: Working knowledge on ITSM tools like Service Now. Working Knowledge on General applications like MS Word, Excel, Power Point, Visio Etc. Key Responsibilities: Network/Server & Link Monitoring, Syslog monitoring. Proactive and Reactive Monitoring. Coordinate with ISPs in case of connectivity issues. Device performance monitoring (CPU Utilization, Memory Utilization, Error logs) Follow escalation matrix. Report Generation for CPU Usage, Memory Usage, Bandwidth Usage of Network device. Perform L2 & L3 Troubleshooting on incidents Handle Service Requests. Prepare MIS data for assigned, resolved, pending, transferred tickets. Coordinate with other teams for various support/issues. Maintain Diagrams, Inventory, Update CMDB. Good knowledge of ITIL processes. Candidate Requirements: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: 3-5 years of experience in infrastructure monitoring, IT operations, or a similar role. Technical Proficiency: Strong knowledge of Linux/Unix and Windows operating systems. Familiarity with cloud platforms (AWS, Azure, GCP) is a plus. Proficiency with monitoring tools (Logic Monitor, SolarWinds, Zabbix, Nagios etc.). Certifications: Any certification for Infrastructure monitoring tool will have an added advantage
Job Summary: We are looking for a skilled and proactive Linux Engineer with strong communication skills and hands-on experience in Linux systems. The ideal candidate should also possess expertise in at least one of the following areas: Storage systems (Isilon, NetApp, Pure), Backup solutions (Commvault), Virtualization platforms (VMware), or Hyperconverged infrastructure (Nutanix). You will be responsible for maintaining, troubleshooting, and optimizing enterprise Linux environments. Must Have Skills: Excellent verbal and written communication skills Strong proficiency in Linux system administration (RHEL and Ubuntu) Basic scripting (Bash or equivalent) VMware ESXi and vCenter administration Good To Have Skills: Nutanix cluster operations and troubleshooting Experience with Storage systems: Dell EMC Isilon, NetApp, PureStorage Commvault Backup configuration and maintenance ITIL process familiarity (Incident, Change, and Problem Management) Automation with Ansible or similar tools Key Responsibilities: Manage and maintain Linux-based systems and servers in an enterprise environment Troubleshoot and resolve system issues, performance bottlenecks, and hardware failures Collaborate with storage, backup, and virtualization teams on cross-platform integrations Participate in patching, upgrades, and routine system maintenance Document procedures, configurations, and changes accurately Support 24x7 production environment as part of an on-call rotation Ensure system security, backup, and redundancy strategies are followed Certifications (Preferred but not Mandatory: Red Hat Certified System Administrator (RHCSA) / Engineer (RHCE) VMware Certified Professional (VCP) Commvault Certified Professional Nutanix Certified Professional NetApp Certified Data Administrator (NCDA)
Job Summary As an SAP ABAP Developer, your primary responsibility is to support and enhance existing SAP systems for our global client. You will handle development, issue resolution, and technical improvements in collaboration with functional teams. Key Responsibilities Develop Fiori apps using Free Style or RAP (Restful Application Programming) and OData services. Enhance and support SAP modules, objects, and workflows to ensure seamless integration with business processes. Deliver RICEF objects (Reports, Interfaces, Conversions, Enhancements, Forms). Work on Smart Forms, BDCs, LSMWs, User Exits, RFCs, BAPIs, BADIs, ALE, IDocs, Workflows, and Object-Oriented ABAP. Create and optimize CDS Views and Fiori Apps in SAP Business Application Studio (BAS). Collaborate with functional consultants on SD, MM, PP, QM, FI and CO related developments. Review functional specifications and prepare technical documentation. Provide ongoing support, defect resolution, and performance tuning. Qualifications Minimum 5 years of SAP ABAP development experience. Strong experience in both ECC and S/4HANA environments. Exposure to SAP modules such as SD, MM, PP, FI, CO; knowledge of MDG, ME, EWM, or TM is a plus. Hands-on experience with ABAP Dictionary, Enhancements, Forms, and OData. Good problem-solving and debugging skills. Effective communication and collaboration abilities. Experience in support environments with multicultural/global clients preferred.