Catering Manager

1 - 3 years

4 - 9 Lacs

Posted:20 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Develops and implements strategies for achieving individual catering sales goals
  • Monitors status regularly and adjusts strategies as appropriate
  • Achieves catering sales goals by developing and implementing sales strategies
  • Identifies potential key accounts (banquet and group) and develops strategies to prioritize and penetrate those accounts
  • Makes outside sales calls to prospective catering customers
  • Clarifies customer requirements and suggests alternative menus, themes, etc.
  • Prepares proposals for client which outline details of proposed functions; coordinates preparation of estimates with food and beverage and other departments if needed
  • Negotiates sale of catering sales functions
  • Conducts on-site client inspections to illustrate available services, know meeting and sleeping room set-ups and capabilities
  • Monitors customer satisfaction with catering business; follows-up with key contacts on a regular basis to assess satisfaction
  • Ensure all materials used are in accordance with brand standards
  • Communicates clients requests to all departments in an effective and timely manner
  • Works with sales team for additional business opportunities as appropriate
  • Assists in reviewing the function book and conducts evaluation of releasing or finalizing functions
  • Creates 100%guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
  • Performs other duties required to provide the service brand behavior and genuine hospitality
  • Keeps immediate Manager promptly and fully informed of all problems or unusual matters of significance
  • Maintains a high standard of personal grooming at all times in order to represent the Hotel in the best possible manner, reflecting the public role of the position
  • Develops and participates in Hotel promotions as required
  • Be familiar with objectives, strategies, action plans and other marketing related information contained within the Hotel annual business plan.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
  • At all times projects a favourable image of the Hotel to the public
  • Minimum one- three years hotel catering or convention experience
  • Local market knowledge preferred
  • High school diploma required, bachelor s degree preferred
  • Experience managing to brand standards
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork
  • General knowledge of contract laws
  • Proficient computer skills including Microsoft Office suite
  • Strong verbal and written communication skills
  • Strong negotiation skills
  • Strong mathematical skills

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Radisson Hotel Group logo
Radisson Hotel Group

Hospitality

Plymouth

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