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Airtel
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Catchment Sales Manager

Catchment Sales Manager

Airtel

3 - 8 years

3 - 6 Lacs

kangra sundarnagar mandi

Posted:None| Platform:

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Skills Required

sales team handling retail sales channel sales store management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position CSM

SCOPE OF WORK

The DTC( Direct-to-Customer) business aims to leverage 50 million homes opportunity in India by providing simplified services and great and consistent customer experience. Catchment Sales Manager in DTC is a frontline sales role responsible for managing a retail outlet as well as driving broadband business in a dedicated catchment with a team size of 7-12 executives through customer service, market activations, network expansion and stakeholder management.

EXPECTED DELIVERABLES

Manage store operations SOPs, handle customer queries and escalations
Drive postpaid business for catchment through walk-in and walkout models
Online Lead Management from Integrated Lead management system
Ensure network expansion and timely installations by coordinating with market planning, marketing and Home Delivery Org
Performance Tracking and governance large off roll team (7 -12)
Understand market demographics and increase market visibility through BTL activities as per customer segments
Drive broadband business, maintain good relationships with residential and market association to drive rollout and generate business
Increase upselling and cross-selling to new and existing customers in catchment

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Catchment Sales Manager