Cashier/Customer Service

Key Responsibilities:

1. Cash Handling & POS Operations:

Operate cash registers, barcode scanners, and POS systems accurately.

Process cash, credit/debit card, UPI, and digital wallet transactions securely.

Issue receipts, refunds, or change accurately and in a timely manner.

Balance cash drawers at the beginning and end of shifts.

2. Customer Interaction:

Greet customers with a welcoming attitude and offer assistance promptly.

Answer customer inquiries regarding products, services, promotions, and prices.

Handle complaints or concerns professionally and escalate to supervisors when needed.

Assist customers with product returns, exchanges, or gift wrapping, as per policy.

3. Store Support:

Maintain cleanliness and organization of the cashier counter and front area.

Ensure sufficient packaging materials (bags, wrapping paper, etc.) are available.

Support floor staff during high-traffic periods when needed.

Participate in inventory checks or restocking as assigned.

4. Compliance & Security:

Follow all cash handling procedures to prevent theft or errors.

Monitor for suspicious activity or potential security risks and report promptly.

Adhere to company policies regarding discounts, returns, and payment methods.

Key Skills & Qualifications:

High School Diploma or equivalent (Bachelor's degree preferred for some positions).

Previous cashier, retail, or customer service experience is an advantage.

Excellent communication and interpersonal skills.

Basic math skills and familiarity with handling electronic payment systems.

Patience, attention to detail, and ability to work under pressure.

Ability to stand for extended periods and manage fast-paced work.

Job Type: Full-time

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Work Location: In person