Cashier/Customer Service

Key Responsibilities:

1. Cash Handling & POS Operations:

• Operate cash registers, barcode scanners, and POS systems accurately.
• Process cash, credit/debit card, UPI, and digital wallet transactions securely.
• Issue receipts, refunds, or change accurately and in a timely manner.
• Balance cash drawers at the beginning and end of shifts.

2. Customer Interaction:

• Greet customers with a welcoming attitude and offer assistance promptly.
• Answer customer inquiries regarding products, services, promotions, and prices.
• Handle complaints or concerns professionally and escalate to supervisors when needed.
• Assist customers with product returns, exchanges, or gift wrapping, as per policy.

3. Store Support:

• Maintain cleanliness and organization of the cashier counter and front area.
• Ensure sufficient packaging materials (bags, wrapping paper, etc.) are available.
• Support floor staff during high-traffic periods when needed.
• Participate in inventory checks or restocking as assigned.

4. Compliance & Security:

• Follow all cash handling procedures to prevent theft or errors.
• Monitor for suspicious activity or potential security risks and report promptly.
• Adhere to company policies regarding discounts, returns, and payment methods.

Key Skills & Qualifications:

• High School Diploma or equivalent (Bachelor's degree preferred for some positions).
• Previous cashier, retail, or customer service experience is an advantage.
• Excellent communication and interpersonal skills.
• Basic math skills and familiarity with handling electronic payment systems.
• Patience, attention to detail, and ability to work under pressure.
• Ability to stand for extended periods and manage fast-paced work.

Job Type: Full-time

Pay: ₹13,000.00 - ₹16,000.00 per month

Work Location: In person