cashier

Core responsibilities

• Handling Transactions: Processing payments, including cash, credit/debit cards, and other payment methods, accurately and efficiently. This involves calculating totals, applying discounts, and providing correct change.
• Customer Service: Greeting customers warmly, answering questions about products, promotions, and store policies, resolving complaints, and offering assistance as needed.
• Operating POS Systems: Proficiently using cash registers, barcode scanners, and other point-of-sale (POS) systems to ring up orders and generate receipts.
• Maintaining Cash Drawers: Accurately counting and reconciling cash in the register at the start and end of each shift, ensuring balance and minimizing discrepancies.
• Handling Returns and Exchanges: Processing returns and exchanges according to store policy and ensuring customer satisfaction.
• Maintaining a Tidy Work Area: Keeping the checkout area clean, organized, and stocked with necessary supplies like bags and receipt paper.
• Product Knowledge: Possessing a good understanding of the products and services offered, including pricing, availability, and promotions, to effectively answer customer inquiries and provide recommendations.
• Following Security Procedures: Adhering to established security protocols for cash handling and transaction processing to prevent theft or fraud.

Skills and qualifications

• Excellent Customer Service: Friendly demeanor, positive attitude, strong interpersonal and communication skills, ability to resolve conflicts and manage queries effectively.
• Numerical Aptitude: Strong math skills, including mental math proficiency and ability to handle transactions quickly and accurately.
• Attention to Detail: Meticulous and detail-oriented to ensure accuracy in transactions, cash handling, and record-keeping.
• Time Management: Ability to prioritize tasks and work efficiently in a fast-paced environment, especially during peak hours.
• Problem-Solving Skills: Ability to analyze problems, think quickly, and find appropriate solutions for customer issues, transaction discrepancies, or technical difficulties.
• Patience and Resilience: Capability to remain calm and professional in difficult situations, with demanding customers, or during high-pressure scenarios.
• Basic Technology Proficiency: Comfort and familiarity with POS systems, barcode scanners, and electronic payment terminals.
• High School Diploma or Equivalent: Usually a minimum requirement.
• Previous Experience: Prior experience in cashiering, customer service, or a similar role in a retail environment is often preferred.

Job Type: Full-time

Pay: ₹10,000.00 - ₹13,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person