Cashier

The cashier is responsible for providing excellent customer service, accurately processing sales transactions, and maintaining the cleanliness and organization of the checkout area. As the first and last point of contact with customers, the cashier plays a crucial role in creating a positive shopping experience. Customer Service: Greet customers warmly and provide assistance as needed. Answer customer queries about store policies, promotions, and product availability. Ensure every customer leaves satisfied by offering a seamless checkout experience. Transaction Handling: Accurately scan, itemize, and process purchases using the store's POS (Point of Sale) system. Process different payment methods including cash, credit/debit cards and mobile payments. Issue receipts, refunds, and exchanges in line with store policies. Cash Handling: Balance the cash drawer before and after shifts, ensuring accurate cash counts. Handle cash discrepancies or report them immediately to the supervisor. Safely and securely handle large sums of money and transfer them according to store policy. Maintaining Store Appearance: Keep the checkout area clean, organized, and well-stocked with necessary supplies such as bags, receipts, and promotional materials. Compliance and Security: Follow all store policies regarding loss prevention, including alerting management of any suspicious behavior. Ensure customer information, such as credit card numbers and personal details, is handled securely and confidentially. Assist with Store Operations: Help with restocking and organizing merchandise when necessary. Participate in store meetings, training sessions, and promotional events as needed. Assist in preparing the store for opening and closing procedures.