Caseworker

You have the opportunity to join a team where your strong communication skills and attention to detail will be valued. As a Customer Service/Administrative professional, you will be responsible for various tasks to support the team. Your key responsibilities will include: - Providing excellent customer service and support - Handling administrative tasks with precision and accuracy - Utilizing your strong computer skills to efficiently complete tasks - Demonstrating a willingness to learn and adapt to new processes - Ensuring availability during US business hours to meet the needs of the team - Drawing on your prior experience with US-based companies to excel in this role To excel in this role, you should possess the following qualifications: - 2-5 years of customer service or administrative experience - Excellent written and verbal communication skills in English - Strong computer skills and ability to learn new software - Exceptional attention to detail with a 99% accuracy standard - Availability during US business hours - Background in administrative, legal, or case management environments (preferred) - Understanding of US business practices (preferred) - Experience with CRM or case management software (preferred) Additionally, a cultural fit is essential for this role. You should demonstrate: - Empathy for individuals facing disability and financial hardship - Process-oriented thinking with a compliance mindset - Self-motivation and ability to work independently - A growth mindset and orientation towards continuous improvement If you are looking to make a positive impact and grow in a dynamic environment, this role may be the perfect fit for you. You have the opportunity to join a team where your strong communication skills and attention to detail will be valued. As a Customer Service/Administrative professional, you will be responsible for various tasks to support the team. Your key responsibilities will include: - Providing excellent customer service and support - Handling administrative tasks with precision and accuracy - Utilizing your strong computer skills to efficiently complete tasks - Demonstrating a willingness to learn and adapt to new processes - Ensuring availability during US business hours to meet the needs of the team - Drawing on your prior experience with US-based companies to excel in this role To excel in this role, you should possess the following qualifications: - 2-5 years of customer service or administrative experience - Excellent written and verbal communication skills in English - Strong computer skills and ability to learn new software - Exceptional attention to detail with a 99% accuracy standard - Availability during US business hours - Background in administrative, legal, or case management environments (preferred) - Understanding of US business practices (preferred) - Experience with CRM or case management software (preferred) Additionally, a cultural fit is essential for this role. You should demonstrate: - Empathy for individuals facing disability and financial hardship - Process-oriented thinking with a compliance mindset - Self-motivation and ability to work independently - A growth mindset and orientation towards continuous improvement If you are looking to make a positive impact and grow in a dynamic environment, this role may be the perfect fit for you.