Caller

Job Description

Company Description At ISHA HOMES (INDIA) PRIVATE LIMITED, we specialize in creating next-generation, customer-centric homes. Recognized for our business integrity and environmental initiatives, we have achieved multiple certifications, including ISO 9001:2008, ISO 14001:2004, and BS OHSAS 18001:2007. Our innovations include Isha’s Signature Villas, the first community villa project in the city, which received acclaim in the industry. We are committed to delivering exceptional value and building strong relationships with all stakeholders. Role Description This is a full-time on-site role for a Caller, located in Chennai. The Caller will be responsible for making outbound calls to potential customers, providing information about our projects, and addressing inquiries. The role involves following up on leads, scheduling appointments, and maintaining a database of customer information. The Caller will also assist in gathering customer feedback to improve service quality. Qualifications Excellent verbal communication skills and ability to engage with customers Strong organizational skills and attention to detail Experience in customer service or telecalling is preferred Ability to handle and resolve customer inquiries and complaints Proficiency in using CRM software and maintaining customer databases Ability to work independently and as part of a team Familiarity with the real estate industry is a plus Bachelor's degree or equivalent experience Show more Show less