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Call Quality Auditor (Telugu Language) - Gurgaon

Call Quality Auditor (Telugu Language) - Gurgaon

Indiagold

2 - 6 years

2 - 5 Lacs

Gurugram

Posted:7 hours ago| Platform:

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Skills Required

Call Audit Quality Audit Call Monitoring Call Quality Quality Analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Daily Call monitoring (BAU Audits + Compliance Audits) Team Huddle (Share Updates, Audit Observation, Discuss team challenges) Call listening session , Live call audits (Side by Side) BQM - Bottom Quartile Management Floor Walk , Daily Briefing, Dip - Check Manage Agent wise data & Share process related compliance reports Give insight to improve business Preferred candidate profile Minimum 2 years of experience in Cal Quality Check / Call Audit from any Financial backgrounds. Candidate should have good understanding about call Audit and review Candidate should know Tamil, Hindi and English as mandatory Graduation is mandatory Interested candidate kindly share your resume to the mail id (Swaminathan@indiagold.co)

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Indiagold

www.indiagold.co

Financial Services / Fintech

N/A

51-200 Employees

16 Jobs

Key People

Nitin Misra

Co-Founder & CEO
Rahul Khosla

Co-Founder
Sanjay Agarwal

Chief Financial Officer

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Call Quality Auditor (Telugu Language) - Gurgaon

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Skills Required

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Call Quality Auditor (Telugu Language) - Gurgaon

Experience & Salary

Skills Required

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Job Description

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