Hiring Call Quality Analyst | US process | Female Preffered

1 - 2 years

2 - 3 Lacs

noida delhi / ncr

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

- Responsible for audit call reports and identify errors.
- Capable of identifying gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls.

Required Candidate profile

-Should have Excellent Writing Skills-Call Monitoring / Call Barging / Give Feedbacks to the Agents- Customer service or sales experience would be a plus

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Noida Uttar Pradesh

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