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Call Quality Analyst

1 years

0 Lacs

India

Posted:2 days ago| Platform:

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Skills Required

auditing analysis reports excel

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Quality Analyst Location: Salt Lake, Kolkata Company: Teleminds Infotech Pvt Ltd.. Shift Timings : 08:00am – 06:00pm We are hiring for a Call Quality Analyst . Freshers are welcome to apply! Key Responsibilities: Monitor, evaluate and auditing inbound and outbound calls. Identify areas for improvement and provide feedback. Maintain quality assurance standards and compliance. Prepare call analysis reports and share insights with the management. Requirements: Prior experience in a similar role (1-2 years preferred). Fluency in English is mandatory Strong listening skills. Proficiency in Excel & Word. Attention to detail and a proactive approach. Interested Candidates Please contact HR DIKSHA 7603072343 Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Fixed shift Morning shift Work Location: In person Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Work Location: In person Speak with the employer +91 7603072343

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TELEMINDS INFOTECH PRIVATE LIMITED

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