Call Center Sales Manager

As a Call Center Sales Manager at Wickbond Pvt Ltd in Kanpur, you will be responsible for managing a team, ensuring customer satisfaction, and overseeing sales operations in the contact center. Key Responsibilities: - Manage a team of sales representatives in the contact center - Ensure customer satisfaction by addressing their inquiries and concerns - Oversee sales operations and monitor performance metrics - Drive sales targets and performance improvements within the team Qualifications Required: - Proficiency in Customer Service, Customer Satisfaction, and Contact Centers skills - Demonstrated Team Leadership and Team Management skills - Strong interpersonal and communication skills to effectively engage with customers and team members - Ability to meet sales targets and drive performance improvements - Prior experience in sales or call center management would be advantageous - Bachelor's degree in Business Administration or a related field (Note: No additional details of the company were mentioned in the job description.),