Business Systems Analyst

2 - 7 years

3 - 7 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

The Incident Manager plays a pivotal role in coordinating, documenting, and communicating during incident resolution.
Key responsibilities include:
Facilitating the Incident Process: Initiating and managing incident bridges, ensuring timely updates and escalations. Communication Management: Sharing updates with technical teams, service owners, and end users. Documentation: Maintaining a chronological record of events and decisions. Stakeholder Engagement: Confirming incident ownership and coordinating with SMEs, service owners, and business partners

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Iqvia Biotech logo
Iqvia Biotech

Pharmaceuticals / Biotechnology

Nashville

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