1 - 6 years

2 - 6 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Analyst - Voice (Outbound)

Location:

Shift:

Experience:

Responsibilities:

  • Monitor and manage

    live food orders

  • Handle

    refunds

    and ensure swift customer resolutions

  • Address

    post-delivery client and customer queries

  • Support

    onboarding of new clients

    into our delivery system

  • Track and resolve

    delivery issues

    with drivers in real time

  • Identify and implement

    revenue opportunities

What Were Looking For:

  • 2+ years experience in

    International Calling (Voice Process)


  • Experience in Inbound/Outbound calls

  • Excellent

    verbal and written communication

  • Strong knowledge in upselling

  • Great problem-solving, analytical thinking, and teamwork skills

To Apply:

WhatsApp your profile to

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Food Hub Software Solutions logo
Food Hub Software Solutions

Food Technology

Culinary City

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