Job
Description
Position Purpose FRS is looking for a business analyst whose responsibilities includes interaction with multiple stakeholders, project management, business analysis, technical /functional support, and development of IT solutions in line with best practices established by CIB and the BNP Paribas group. Responsibilities Direct Responsibilities Provide first line user support through training, research and responding to general queries and works closely with Front-Office, IT Operations, users in Finance, Risk and other Finance and reporting systems teams. Understand and analyze the business lines needs in one or more functional areas, with the aim of developing the appropriate and sustainable solutions that are consistent with the entity’s strategic plan and the associated portfolio of requests. Contribute to the finance quality of reporting, controlling data and tools availability Proactively communicate with users and propose solutions. Act as a key contributor during all the financial closing cycle (pre-closing, closing and post-closing) Ensure that the solution meets the requirements set out to cover the business line’s needs Act as the contact person within the project or maintenance teams and for the business line in relation to data and functional aspect Contributing Responsibilities Liaise with the user community and provide functional expertise and consultative support to users Investigate and resolve functional issues raised by the user community or linked to the daily batch report Facilitate the communication between team members, business units , IT and PMO organization in multiple geographical locations Proactively inform the user on the main incidents and application unavailability due to releases or other technical interventions. Contributes to preliminary studies in liaison with the business line. Helps, where appropriate, to monitor the portfolio and prioritize requests within the scope of activity. Clarifies, performs critical and constructive analysis and, where appropriate, compares the business line’s needs against the entity’s strategic plan . Ensures that the solution meets the requirements set out to cover the business line’s needs. Contributes, in conjunction with the business line, to change management and roll out for the end customer. Helps to identify business line impacts generated by the solution and with the development of action plans. Shares knowledge about the area of expertise and provides functional support. Carries out reporting in accordance with the operating rules and practices defined for the scope. Contribute to the creation and communication of Dashboards to key stakeholders. Ensure the high team standard are respected performing recurrent controls. Helps with the coordination of user communities. Build partnerships with assigned development and stakeholder teams. Raise and manage tickets for the users via the use of an online ticketing tool. Technical & Behavioral Competencies Experience: 3-5 years of experience. Technical Skills: Minimum 3 years of work experience in the field of accounting and / or accounting system and / or implementation in the financial services industry 2 -5 years of experience in Support of Financial systems or similar Proactivity and ability to work in a demanding environment Ability to synthetize and communicate efficiently with peers and management Knowledge of financial accounting and management accounting processes, standards, controls and systems. Strong analytical, management and problem solving skills Creativity & Innovation/ Problem Solving Client focused Ability to collaborate / Teamwork Communication Skills Active Listening Ability to develop and leverage networks IT knowledge Business/ IT relationship Customer Relationship, Management and Strategic Commercial Coverage Architecture IT Tests Behavioral Competencies: Assertiveness, Proactiveness & Prioritization skills are important. Excellent verbal and written communication skills. (Knowledge of the English language is required. French is a plus.) Results and Impact Demonstrates good judgement when making decisions of high complexity and impact. Is responsible for driving outcomes which have meaningful effect on project delivery. Relies on limited guidance for most complex decision making. Client, and Stakeholder Focus Able to build relationships with a mix of intermediate and senior colleagues or clients. Interacts regularly with management and department leaders. Demonstrates the ability to persuade and influence stakeholders.
