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Schneider Electric India Pvt. Ltd.
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Business Process Referent

Business Process Referent

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Schneider Electric India Pvt. Ltd.

4 - 7 years

7 - 11 Lacs

Bengaluru

Posted:5 hours ago| Platform:

Apply

Skills Required

project management bss software software testing regression testing automation testing manual testing uat business analysis p2p functional testing requirement gathering solution design material management e2e sap mm agile jira agile methodology

Work Mode

Work from Office

Job Type

Full Time

Job Description

The mission of the Unify E2E Software Business Process Referent (BPR

Be the expert on the E2E software process defined by the Software Business Process Owner (BPO) for Schneider software offers & One software offers (ETAP, RIB, AVEVA)
Be the key interlocutor of Operations for any question / support requirement, related to Unify Software Business process.
- capture issue and manage recovery action plan.
- support for process local usage as referent.

As part of Unify transformation:
- Understand the Software business models of Schneider software offers & agnostic software offers (EM Software) including the order channel & lifecycle management.
- Participate to SIT/UAT (Solution Integration Testing/User Acceptance Testing)
- Build and perform local training for solution usage.
- Ensure knowledge transfer to operations.
- Participate & animate to the Hypercare for the software domain.
- Feed the process roadmap according to observed gaps or expected evolutions.
Analyze and recommend the suitable to-be-processes for agnostic One Software offers.
Main KPIs:
- Backlog of the open points taken from Tests and hypercare phases (tracked thru JIRA & CALM)
- % training completion before Go live following defined roadmap

The BPR will interact with:
- DSC organisation
  - Software change management Leader
  - Software Business Process Owner (BPO)
  - country software deployment team (DSC DnA country leader)
  - Schneider Digital & DSC product team

With Schneider:
- Country Operations
- Country Unify transformation leaders

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Business Process Referent