Business Process Analyst - Senior - Staff

5 - 9 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: At EY, you will have the opportunity to shape a unique career with the global support, inclusive culture, and cutting-edge technology required to reach your full potential. Your distinctive voice and perspective will play a crucial role in enhancing EY's capabilities and contributing to a better working world for all. As a Telecoms Business Consultant - Senior, you will be at the forefront of the evolving telecommunications industry, working on transformative projects across different regions and collaborating with various stakeholders in the telecommunications spectrum. Key Responsibilities: - Utilize your expertise in structured problem-solving, business analysis, analytics, design thinking, and lean process improvement to improve clients' profitability and operational performance. - Conduct workshops and stakeholder meetings to evaluate current processes, perform gap analysis, design future processes, and recommend changes for implementation. - Gather, identify, and document business requirements, creating functional specifications for new systems and processes. - Analyze B2C/B2B customer segments for growth opportunities and new projects. - Lead transformation projects, manage technology vendors and client stakeholders, and guide clients through change management. - Support sales efforts for new and existing clients, including proposal creation, sales presentation facilitation, and client meeting participation. - Build and maintain strong client relationships, positioning yourself as a trusted advisor for process migration and transformation projects. - Stay updated on industry trends, tools, and technologies to enhance telecom transformation efforts. - Engage in thought leadership and business development activities such as authoring white papers, presenting at conferences, and hosting webinars. Qualifications Required: - Consultant with a minimum of 5+ years of proven experience in Telecoms Consulting. - Strong understanding of telecom value chain, Lead to Cash, Trouble to Resolve, Assurance, OSS processes, Network Inventory Management, and Billing. - Preferably hold TM Forum eTOM and ODA certifications. - Significant experience in OSS / BSS domain delivery and implementation. - Proficiency in process design at L2/L3/L4 levels and familiarity with agile methodologies. - Exceptional communication and facilitation skills to engage stakeholders at all organizational levels. - Ability to manage multiple projects effectively, prioritize tasks, and exceed client expectations. Additional Company Details (if applicable): EY exists to build a better working world by providing trust through assurance and helping clients grow, transform, and operate across various sectors. With diverse teams in over 150 countries, EY focuses on asking better questions to find innovative solutions for complex global challenges. Role Overview: At EY, you will have the opportunity to shape a unique career with the global support, inclusive culture, and cutting-edge technology required to reach your full potential. Your distinctive voice and perspective will play a crucial role in enhancing EY's capabilities and contributing to a better working world for all. As a Telecoms Business Consultant - Senior, you will be at the forefront of the evolving telecommunications industry, working on transformative projects across different regions and collaborating with various stakeholders in the telecommunications spectrum. Key Responsibilities: - Utilize your expertise in structured problem-solving, business analysis, analytics, design thinking, and lean process improvement to improve clients' profitability and operational performance. - Conduct workshops and stakeholder meetings to evaluate current processes, perform gap analysis, design future processes, and recommend changes for implementation. - Gather, identify, and document business requirements, creating functional specifications for new systems and processes. - Analyze B2C/B2B customer segments for growth opportunities and new projects. - Lead transformation projects, manage technology vendors and client stakeholders, and guide clients through change management. - Support sales efforts for new and existing clients, including proposal creation, sales presentation facilitation, and client meeting participation. - Build and maintain strong client relationships, positioning yourself as a trusted advisor for process migration and transformation projects. - Stay updated on industry trends, tools, and technologies to enhance telecom transformation efforts. - Engage in thought leadership and business development activities such as authoring white papers, presenting at conferences, and hosting webinars. Qualifications Required: - Consultant with a minimum of 5+ years of proven experience in Telecoms Consulting. - Strong understanding of telecom value chain, Lead to Cash, Trouble to Resolve, Assurance, OSS processes, Network Inventory Management, and Billing. - Preferably hol

Mock Interview

Practice Video Interview with JobPe AI

Start Business Analysis Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
EY logo
EY

Professional Services

London

RecommendedJobs for You