Business Operations Associate

Job Overview:

Operations Interns will help digitize and organize offline 12th-grade applications and related documents. Youll scan files, extract key data into trackers/CRMs, maintain accurate records, and support the Ops team with daily updates.

:

• Strong attention to detail; high accuracy in data entry
  
• Basic Google Sheets/Excel (sorting, filtering, basic formulas)
  
• Comfortable using scanners/mobile scanning apps; basic OCR familiarity is a plus
  
• Clear written & verbal communication; ability to follow SOPs/checklists
  
• Time management, reliability, and ownership of tasks
  
• Reading/understanding of Telugu & English (for forms)
  
• Confidentiality and integrity while handling personal data

:

• Collect,

  scan

  , and digitize offline application forms and attachments as per SOP

• Extract key fields

  (name, contact, marks, college, etc.) into trackers/CRM with near-zero errors
• Apply

  standard file naming

  and folder structures; upload to Google Drive and maintain version control
• Run

  quality checks

  (legibility, completeness, duplicate detection) and correct discrepancies
• Flag

  missing/invalid data

  to the Ops team; coordinate quick clarifications with field teams
• Maintain

  daily logs/SLA trackers

  ; share end-of-day status and blockers
• Safeguard

  data privacy

  ; handle physical documents responsibly and return/record as instructed
• Support periodic

  audits

  and report generation (counts, error rates, turnaround times)
• Suggest

  small improvements

  to checklists/templates to speed up work or reduce errors (e.g., form validations, Sheets clean-up steps)
• Keep scanning devices and files

  organized

  ; escalate any equipment or access issues promptly

:

NxtWave's Hyderabad office