Business Operations Analyst

Job Description

Role & responsibilities Requirements Gathering: Work closely with stakeholders to understand their needs and gather business requirements. Document and communicate the requirements to technical teams. Data Analysis: Analyze data to identify trends, patterns, and insights that inform business decisions. Develop and maintain reports and dashboards to support business operations. Process Improvement: Evaluate current business processes and identify areas for improvement. Recommend and implement solutions to optimize processes and enhance productivity. Project Management: Manage and support multiple projects simultaneously, ensuring they are delivered on time and within scope. Coordinate with cross-functional teams to ensure project success. Documentation: Create detailed business requirement documents, process flows, and use cases. Maintain comprehensive project documentation and update as necessary. Stakeholder Communication: Facilitate meetings and workshops to gather feedback and ensure alignment with business objectives. Provide regular updates to stakeholders on project status and outcomes. Solution Implementation: Assist in the implementation of new systems and processes. Conduct user training and provide ongoing support post-implementation. Preferred candidate profile Bachelors degree in Business Administration, Information Technology, or a related field. 3 years of experience as a Business Analyst or in a similar role. Proficiency in business analysis tools and techniques. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.