Business Expansion Officer - Surat

As a Business Expansion Officer, your primary responsibility will be to engage with potential clients and conduct product demonstrations of our HIMS software. You will showcase how our solution can address their specific challenges and drive efficiency within their healthcare organization. Tailoring each presentation to highlight the software's capabilities is crucial for elevating patient care standards. Your role will also involve ensuring the seamless integration and deployment of the HIMS software in healthcare settings. Collaborating with internal teams to troubleshoot and resolve any issues promptly during the implementation process will be essential for a successful outcome and client satisfaction. Conducting GAP analysis at client organizations to identify areas for operational improvement and providing actionable recommendations to streamline processes will be part of your routine tasks. Additionally, you will assist clients in optimizing their operational processes, maximizing productivity, and integrating NABH standards to meet regulatory requirements. Conducting training sessions for medical professionals and staff to optimize the use of HIMS software and supporting healthcare organizations in adopting NABH protocols will be critical for enhancing service quality. Client profiling for corporate empanelment, maintaining relationships with healthcare providers, providing high-quality customer support, and regular reporting on project milestones will also be part of your responsibilities. Strong communication and presentation skills, a customer-centric mindset, and the ability to work independently and collaboratively will be essential for success in this role. Qualifications for this position include a solid background in business development, sales, or customer support, preferably in healthcare or software industries. Familiarity with HIMS software and NABH standards is considered an asset. Proficiency in Microsoft Office Suite, CRM platforms, and strong problem-solving capabilities are required. Flexibility to travel as needed for on-site support and training is also necessary. This is a full-time position with benefits such as commuter assistance provided. The work schedule is during day shifts, and proficiency in English is preferred. The work location will be in person, requiring you to engage directly with clients and healthcare providers.,