Business Development Manager

Role & responsibilities

Key Responsibilities

1. Lead Generation & Cold Calling

• Conduct high-volume B2B cold calling to estate agents and mortgage brokers.
• Introduce Smart Legals premium conveyancing services and value proposition.
• Identify decision-makers and secure appointments for follow-up meetings or presentations.

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2. Relationship Building

• Build rapport quickly using professional communication and active listening.
• Understand partner needs and tailor the pitch accordingly.
• Maintain long-term relationships to ensure consistent referrals.

3. Conversion & Sales Performance

• Achieve weekly and monthly targets for calls made, appointments booked, and referrers onboarded.
• Follow a structured script while adapting tone to different client personalities.
• Track objections and handle them professionally to maximise conversions.
• Convert leads to cases

4. Pipeline & CRM Management

• Update CRM daily with accurate notes, statuses, and follow-up reminders.
• Maintain a clear pipeline of warm and potential referrers.
• Work closely with the BD and Marketing team to support campaigns and outreach initiatives.

5. Market Knowledge & Competitor Awareness

• Understand (training will be provided) the conveyancing process and key industry pain points.
• Stay aware of competitors pricing and offerings to position Smart Legal effectively.
• Provide insights on emerging opportunities or untapped geographic areas.

Preferred candidate profile

Qualifications

• Minimum 5 years’ experience in a sales/BD role.
• Proven track record of meeting or exceeding sales targets.
• Excellent spoken English and strong communication skills.
• Confident, persuasive, and able to build rapport quickly.
• Strong organisational skills and experience working with CRM systems.
• Ability to work UK working hours.
• Energetic, personable and self-driven
• Empathic communicator
• Good knowledge of literature based on personal development and sales