Role & responsibilities 1. Process mortgage offers 2. Process inbound draft papers 3. Check title documents 4. Prepare a report on the title for clients 5. Raising enquiries on search results 6. Carry out pre-completion searches 7. Answering and making calls to UK clients and third parties 8. Carrying out client Anti Money Laundering Checks 9. Processing Client Care letters (Inbound and Outbound) 10. Handling cases from start to finish 11. Dealing with registration of properties and post-completion tasks 12. Report to the client on the title and pre-contract documents on the leasehold files. 13. Raising enquiries on behalf of purchasers. 14. Assist Legal Assistants as and when required. 15. Process inbound leasehold draft papers. 16. Raising enquiries on leasehold titles. Preferred candidate profile
Responsibilities: Support case workers and lawyers with tasks, documents, calls, research, and property registration. Qualifications: Law degree, basic IT skills, training provided.
Role & responsibilities : Document & Legal Intelligence Develop and deploy AI models or tools to: Review and summarise contracts, leases, and other legal documents Identify and flag potential legal issues and inconsistencies Raise intelligent draft enquiries on titles, leases, and transaction documentation Review and learn from historical emails, advice, and training materials to guide document analysis Extract and cross-reference insights from conveyancing case law and textbooks AI Agents & Chatbots Create and manage AI-powered chatbots and voice agents to: Handle and respond to inbound client queries (email, chat, phone) Integrate with Hoowla to access live case data and respond contextually Answer telephone calls with intelligent triaging and natural conversation flows Support staff with an AI assistant capable of answering legal or procedural questions Integration & Automation Work closely with the operations and legal teams to: Integrate AI systems with Hoowla and other internal platforms Develop automation workflows to streamline common conveyancing processes Ensure AI solutions meet legal, compliance, and confidentiality standards Continuous Learning & Improvement Build pipelines to ingest internal knowledge (emails, documents, precedents, training materials) Incorporate updates from legal sources, property law updates, and case law Train and fine-tune AI models to improve accuracy and usefulness over time Preferred candidate profile : Required Skills & Experience Proven experience building and deploying AI/ML solutions, preferably in a legal, financial, or regulated sector Strong proficiency with tools such as OpenAI, LangChain, RAG (Retrieval-Augmented Generation), or similar LLM frameworks Experience with document summarisation, legal NLP, and contract analysis tools Familiarity with voice agents and chatbot frameworks (e.g. Twilio, Dialogflow, Whisper, ElevenLabs) API integration experience, ideally with legal platforms or CRMs (bonus if familiar with Hoowla) Ability to read, interpret, and encode legal reasoning into AI workflows Strong understanding of data privacy, GDPR, and information security best practices Excellent communication skills, with the ability to liaise effectively with lawyers and non-technical staff Desirable Experience working in or alongside a law firm or conveyancing practice Legal education or familiarity with UK property law and practice Experience creating secure, compliant AI tools for regulated environments Familiarity with vector databases and knowledge retrieval systems What We Offer Opportunity to lead a firm-wide AI transformation project in a fast-moving legal tech environment Flexible working environment London office, hybrid or remote Autonomy to shape how AI is used in the legal sector Collaboration with a forward-thinking legal leadership team Competitive salary and potential for performance-based incentives