Business Development Manager

Overview:

The Business Development Manager is responsible for driving revenue growth by identifying new business opportunities, building and nurturing strong client relationships, and expanding the company's market presence. This role requires a strategic thinker with exceptional communication, negotiation, and interpersonal skills, capable of understanding client needs and aligning them with the company's offerings.

Key Responsibilities:

New Business Development:

? Identify, qualify, and pursue new business opportunities through various channels (e.g., market research, networking, cold outreach, industry events).

? Develop and execute comprehensive sales strategies to achieve revenue targets and expand the client base.

? Lead the entire sales cycle from initial contact to contract negotiation and closing deals.

? Prepare and deliver compelling presentations, proposals, and pitches to prospective clients.

Client Engagement & Relationship Management:

? Build and maintain strong, long-lasting relationships with existing clients, serving as a trusted advisor.

? Understand client needs, challenges, and goals to identify opportunities for additional services or solutions.

? Ensure high levels of client satisfaction and retention through proactive communication and issue resolution.

? Collaborate with internal teams to ensure successful service delivery and client outcomes.

? Identify opportunities to upsell and cross-sell additional products or services to existing clients.

Market Research & Strategy:

? Conduct market research to identify industry trends, competitive landscapes, and potential new markets.

? Contribute to the development of business development strategies, go-to-market plans, and sales forecasts.

? Provide market feedback to product development and marketing teams to inform future offerings.

Reporting & Analysis:

? Track and report on sales performance metrics, pipeline status, and client engagement activities.

? Analyze sales data to identify areas for improvement and optimize business development efforts.

? Maintain accurate and up-to-date client records in CRM systems.

Qualifications:

? Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related field.

? Experience: Proven track record of success in business development, sales, or client management roles, typically 8+ years, preferably within a relevant industry (e.g., market

research, Sponsorships, Job boards, research consulting, HR Benefit solutions ex; Talent acquisition, HRMS, reward and recognition products etc.