Business Development-General Manager / Dy. General Manager

Dear Candidate,

Key Role of the Position

Responsible for development and execution of Strategic Marketing Plan through customer segmentation, lead generation & handling enquiries through planning, team synchronization, negotiation & contract review to achieve strategic objectives of Revenue growth in the allocated region, in time-bound manner.

This is achieved through effective implementation of relevant BMS processes.

Sr. No

Key Deliverables

1.

Achievement of Strategic objectives of Lead generation and Revenue growth through effective implementation of BMS and Strategic Marketing Plan (SMP)

2.

Achievement of Business objectives of revenue growth and gross margin (EBIDTA) through effective implementation of BMS and Strategic Business Plan (SBP)

3.

Development of new business opportunities for group companies with smooth handover to respective Business Heads (BUH)

4.

Talented, Experienced and Motivated team to achieve the Departmental Objectives / targets

5.

Develop own skills of Team Building, Mentoring and Coaching to effectively perform existing role & for future career growth.

Sr. No

Responsibilities

Authority

1. , To

Achievement of Strategic objectives of Lead generation and Revenue growth through effective implementation of BMS and Strategic Marketing Plan (SMP)

a)

Periodically revisit existing processes and provide inputs for refinement as necessary;

Implement

b)

Ensure BMS Document Control and Distribution in accordance with established SOPs and processes;

Implement

c)

Ensure to have effective implementation of BMS processes;

Implement

d)

Preparation of Strategic Marketing Plan

Implement

e)

Assess Business risk/opportunities and ensure preparation of Risk Mitigation Plan/Opportunity Leveraging Plan (as appropriate);

Implement

f)

Monitor BMS Process performance on monthly basis and submit to reporting authority;

Implement

g)

Identify improvement areas based on the Monthly Performance Data;

Implement

h)

Communication, coordination, negotiation with Internal/External Customers and Management;

Coordinate

i)

Develop awareness of Companys Business Policy and Objectives;

Implement

j)

Carry our Risk Assessment exercise at least once a year.

Implement

2.

Achievement of Business objectives of revenue growth and gross margin (EBIDTA) through effective implementation of BMS and Strategic Marketing Plan;

a)

Promote process awareness among the team and encourage adoption of Process approach and risk based thinking.

Implement

b)

Achieve the P & L of the Company in terms of the Gross Margin Targets set for the FY

Implement

c)

Contract negotiations, closures and timely renewals

Implement

d)

Ensure Contract review in accordance with the established Process to minimize NPA Customers.

Implement

g)

Submit performance data to President Business Development and give presentation on the way forward.

Implement

h)

Coordination, Communication and Follow up with relevant stakeholders.

Coordinate

3

Development of new business opportunities for group companies with smooth handover to respective Business Heads (BUH)

a)

To keep updated on various products & services being provided by group companies and get upraised on subsequent developments.

Decisive

b)

To understand customer pain areas/requirement and explore business opportunities relevant to our group companies

Implement

c)

Communicate / Coordinate and Facilitate with respective business heads of the group companies to ensure smooth and hassle-free closure of business

Recommend

4.

Talented, Experienced and Motivated team to achieve the Departmental Objectives / targets;

a)

Assess team capabilities and restructure the team in accordance with Business requirements

Decisive

b)

Identification of new positions, review Job description and KRA Sheet of new position and seek approval from President

Recommend

c)

Coordination with HR for interview and selection of potential candidates.

Decisive

a)

To ensure smooth induction of new employee

Implement

b)

Competency gap analysis and training need identification of the team

Decisive

c)

To ensure provision of training through coordination with HR team as appropriate.

Coordinate

d)

To verify effectiveness of training provided

Decisive

e)

Performance appraisal, identification of improvement areas for the team members.

Decisive

f)

Recommendation to Management on performance based Reward and Recognition to the team members

Recommend

5.

Develop own skills of Team Building, Mentoring and Coaching to effectively perform existing role & for future career growth.

a)

Carry out self- introspection through SWOT analysis.

Implement

b)

Identify improvement areas and methods with regard to enhancement skills

Decisive

c)

Participate in relevant trainings / coaching sessions, as appropriate

Implement

d)

Review own progress periodically

Implement

Area

Key Performance Indicator

UOM

Weight age (%)

Operations

• Target Vs Achievement
• New Leads generated
• Strike Ratio (Leads to Proposals to Achievement)

%age

Nos

%

50

Financial

• Revenue growth
• Adherence to payment receipt schedule (for first 3 months)
• No. of Customers exceeding DSO beyond threshold limit

%age

Amount

Nos

30

Systems

• No of Improvements completed/ captured (One- point lesson and/ or recommendations for improvements)
• No. of system Non- Conformities (NCs)

Nos

10