Business Development Executive / business development manager

Job Description – Business Development Executive (BDE) | Tileswale

Location: Morbi / Rajkot
Experience: Fresher – 2 years (Ceramic/Tiles/Flooring industry experience preferred)
Employment Type: Full-Time

About the Role

Tileswale is looking for a dynamic Business Development Executive (BDE) to handle customer inquiries, generate leads, manage B2B/B2C relationships, and coordinate between clients, manufacturers, and logistics to ensure smooth operations and excellent customer satisfaction.

Key Responsibilities

Lead Management & Customer Engagement

• Respond to emails, WhatsApp, and CRM inquiries promptly.
• Add and track inquiries in CRM; schedule follow-ups.
• Generate leads through IndiaMART, Google, and other online platforms.
• Maintain strong relationships with existing and potential clients.

Order & Coordination Management

• Coordinate with accounts, manufacturers, and logistics teams.
• Share order updates, dispatch details, and collect customer feedback.
• Negotiate transportation costs and ensure timely deliveries.

B2B & B2C Handling

• Support B2B customers with leads, stock updates, and follow-ups.
• Assist B2C customers with installation, site visits, and post-installation support.
• Identify and onboard installers and accessory vendors across cities.

Requirements

• 0–2 years of experience in Sales/Business Development (tiles/ceramic/flooring preferred).
• Strong communication and relationship-building skills.
• Familiar with CRM tools and digital lead generation platforms.
• Organized, proactive, and customer-focused.

Job Type: Full-time

Work Location: In person