Business Development Associate

Job Title: Business Development Associate Location: Menoveda Life Sciences Pvt. Ltd., Sector 70, Noida Point of Contact: Nitesh – 9667063953 About Us:Menoveda is india’s No.1 women wellness and healthcare brand focused on Menopause easing transition through Ayurvedic, science-backed solutions for modern lifestyle needs. We are looking for enthusiastic telesales professionals to join our customer support team and help our customers with product guidance and orders. Key Responsibilities:Sales & Retention Call existing customers for repeat purchase reminders and subscription renewals. Reach out to customers with abandoned carts for their queries & consultations and guide them to complete their purchase. Handle NDR (non-delivery return) cases by contacting customers and ensuring smooth redispatch. Maintain long-term customer relationships and share promotional offers. Customer Care & Health Guidance Provide basic product guidance and act as a health coach to help customers choose the right supplement. Ensure customers feel supported throughout their wellness journey with Menoveda. Order Confirmation & Customer Engagement Call customers to confirm online orders (Shopify, Amazon, etc.). Assist customers with queries about supplements, usage, offers, and delivery.            Handle customer feedback, concerns, and escalate if needed. Requirements:2–5 years of experience in Sales / customer service / healthcare/ Counseling. Proficiency & fluency in English and Hindi. Confidence in handling outbound and inbound calls on mobile and IVR. Ability to build trust, guide customers, and close sales. Basic computer knowledge (MS Office, Excel, CRM tools). Preferred Qualifications:Experience in healthcare,D2C,Ayurvedic brands,women wellness & supplement ,councellors , health coaches,hotel and travel industry. Freshers with good communication skills and sales persona can be consider. What We Offer:Attractive salary + performance-based incentives. Training and support to build telesales and customer care skills. Growth opportunities in a fast-growing India’s No.1 Ayurvedic wellness brand. How to Apply:Send your CV to [office@menoveda.com] For queries, contact Nitesh – 9667063953