Business Development Ambassador

Job Title: Business Development Ambassador (Academic Counsellor)

Location: Office-based, Chennai Mylapore

CloudKampus provides executive diplomas and certification programs in fields such as engineering, technology, architecture, and design, serving individual learners and corporations with high-quality, flexible online courses. The platform emphasizes bridging organizational and individual skill gaps through tailored programs, interactive learning, and top-notch trainers.

As a Business Development Ambassador (Academic Counsellor), you will be the first point of contact for prospective learners who wish to upskill through CloudKampus programs. You’ll counsel candidates, identify their interests and goals, and match them to the best-fit courses, driving enrollments via telephonic and digital interactions. This is an inside sales, B2C-focused role where you’ll close enrollments while providing a genuinely positive, outcome-oriented experience.

• Conduct telephonic and online counselling sessions with prospective learners to understand their career goals and recommend suitable CloudKampus programs.
• Proactively reach out to leads generated through various marketing channels.
• Maintain regular follow-ups with interested candidates, addressing queries and providing course information, schedules, and benefits.
• Achieve daily, weekly, and monthly targets for call volumes, lead conversions, and enrollments.
• Maintain accurate records of calls, conversations, and candidate status in the CRM.
• Collaborate with the marketing and course delivery teams to ensure seamless onboarding for new students.
• Gather feedback from participants on courses and share market insights with management.

• Bachelor’s degree in any field preferred.
• Fresher, or minimum 0-2 years of experience in EdTech sales, tele-counselling, or inside sales roles.
• Excellent communication skills (English and at least one regional language); confident, clear telephone manner.
• Passion for helping learners make better career choices and a genuine interest in education.
• Ability to build rapport quickly, empathize with candidates’ aspirations and pain points, and guide them with integrity.
• Strong organizational skills, follow-up discipline, and CRM data entry aptitude.
• Goal-oriented, self-motivated, and comfortable working in a fast-paced, target-driven environment.

To apply:

Send your resumes bd@cloudkampus.com or ccts.careers@caddcentre.com

Note: This role requires a passion for interactive client engagement, strong sales drive, and genuine willingness to guide candidates in shaping their careers. EdTech enthusiasts and freshers are highly encouraged to apply.