Position Summary
About Maharashtra - Decision Support System (DSS)
The Decision Support System is envisioned to be the CMOs first port of call for enabling data-driven governance backed by analytical evidence. The key objectives of the DSS include 1) Setting and measuring outcome goals against benchmarks from national and international indices, 2) Triangulating administrative data with own/national surveys to reduce data discrepancies, 3) Improving citizen feedback through efficient use of existing supervision mechanisms at the department level. A Data Analytics Unit (DAU) will be set up to conduct analytics for the DSS.
The primary objective of the DAU will be to deliver advanced analytical work on programmatic data (outputs, outcomes) and its determinants, typically:
- Utilise administrative data to assess district-level performance of priority schemes and enable benchmarking against relevant national and international indices, thereby informing strategic goal-setting.
- Address known limitations in administrative data quality by instituting systematic, periodic collection of citizen-level data focused on outcomes across sectors such as health, education and nutrition.
- Diagnostics to determine causality and correlations
- Regular and ad hoc data aggregation, analysis, and developing dashboards as required for senior stakeholders
We are seeking a skilled and motivated Business Analyst/Data Manager to join the unit. The Business Analyst/Data Manager will play a critical role in engaging with government stakeholders to understand their needs, translating them into functional and technical requirements, and supporting the design of data-driven solutions and process enhancements. This role sits at the intersection of policy, process, and technology, requiring the ability to navigate ambiguity, align multiple stakeholders, and translate insights into action. You will be responsible for requirement gathering, documentation, workflow creation, and stakeholder management across key public sector projects. The ideal candidate should bring strong communication and analytical skills, a deep understanding of government systems, and the ability to work collaboratively with technical and non-technical teams.
The role will report to the DAU Team Lead and would require active interaction with other team members (Economist, Data Analysts etc.) for effective project delivery.
Roles & Responsibilities
-
Research and insights analysis
- Performs supporting secondary research and conducts analysis to support project delivery.
-
Analyses qualitative and quantitative data from a range of literature to provide actionable insights for informed decision making. - Keeps abreast of research and findings in key thematic areas within data and technology, actively sharing this information with colleagues.
- Synthesize complex findings into simple, concise reports and briefs tailored for decision-makers.
-
Project Management
- Develop process workflows in collaboration with technical teams.
- Delivers on tasks in association with the Project Lead / Data Engineers and identifies risks or dependencies as they arise through the project lifecycle
- Presents/assists the Team Lead in presenting the outputs and findings
- Conducts workshops/training to functional users, where applicable
- Documents functional requirements, processes, use-cases, and other project artefacts
- Provides input to the Lead on timelines, estimates, risks, deviations, and other challenges during the planning and implementation of the project.
Required Qualifications, Skills and Abilities
- Bachelors or Masters degree in Business Administration, Economics, Public Policy, or a related field.
- Minimum 6 years of experience in data analysis and management, business analysis and stakeholder management - preferably in public sector projects.
- Good knowledge of MS Office tools is important. Knowledge of any other productivity tools is a bonus
- Proficiency in data analytics tools like R/Stata/Python and visualisation tools like Power BI or Tableau, or equivalent
- Strong command of the MS Office Suite (Word, Excel, PowerPoint).
- Experienced in using large and diverse government datasets, including real-world data and the ability to draw inferences across
- Expertise in using analytics frameworks for root cause analysis and solution framing
- Ability to distil volumes of information into easily digestible conceptual frameworks
- Must be fluent in Hindi and English. Working knowledge of Marathi is highly preferred.
Personal Characteristics and Desired Qualities
- Exceptional interpersonal and communication skills, capable of articulating complex information clearly and compellingly.
- Ability to build and maintain positive and collaborative relationships within the organisation
- Ability to set priorities, plan timelines and meet deadlines.
- Detail-oriented and ability to manage multiple concurrent tasks
- Intellectual curiosity and the ability/willingness to constantly learn
- High ability to collaborate and actively listen to others, understanding and valuing others views
- Public-spirited and generous temperament
- Stay abreast of industry trends, emerging technologies, and best practices in data analysis
Location and Compensation
This role will be based out of Mumbai, Maharashtra. Remuneration will be competitive with Indian philanthropy and social sector pay scales and will depend on the candidates experience levels.
Pre-reads