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Skit.ai
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Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Skit.ai

1 - 2 years

3 - 4 Lacs

bengaluru

Posted:6 days ago| Platform:

Apply

Skills Required

product analyst product quality data analysis google analytics business analyst machine learning agile data analyst sql python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Support the product and delivery teams to drive improved product quality and customer satisfaction by leveraging data to study business and UX impact for features and product improvements
Deep dive into data and identify right problem statements and right segments to target and take experimentation driven product delivery approaches.
Work closely with Tech, Product, CS and Delivery to deliver standard and custom dashboards to enable understanding of bot health and performance with minimal guidance
Capture insights from customer feedback, experiments, research, and data analysis to identify trends and pinpoint the drivers behind them; translate these insights into tactical solutions to improve our voicebot deliveries
Becoming the domain champion of the product/function with a clear data-driven understanding of how callers interact with our voicebot.

Requirements:

Strong knowledge of SQL (Candidates will be tested on advanced level concepts)
Experience of minimum 1-2 year as Data/Product Analyst who has worked with SQL/Python in their previous job
Graduation from Tier - 1/2 college
Working knowledge of scripting language (one of Python, R) - Nice to have
Experience working with at least 1 BI Tool (Superset, Tableau, Metabase, Google Analytics, Clevertap, MixPanel etc.)
Strong communication skills - ability to effectively communicate the insights developed to the various stakeholders in the organization
Able to work with agile product development teams and able to identify new ways to help your team be effective.

Preferred Requirements:

Brownie points to folks who ve built or worked on analyzing conversational AI products
Worked in Product company as Data analyst/Product analyst
Experience working on Machine Learning and NLP systems

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Artificial Intelligence, Voice Technology

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Business Analyst