4 - 9 years

6 - 14 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

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We are seeking a highly skilled Data Analyst cum Salesforce Administrator to join our team. The ideal candidate will possess a strong analytical mindset, a thorough understanding of Salesforce CRM, and proficiency in Excel and Power BI. This role involves data management, reporting, and administrative support for Salesforce, ensuring data integrity and providing actionable insights to drive business decisions.

Key Responsibilities:

  • Salesforce Administration:

    Manage and configure Salesforce CRM, including user setup, security, and permissions. Develop and maintain reports and dashboards in Salesforce & other data analytics tools to visualize data and present findings to stakeholders.
  • User Support:

    Provide training and support to Salesforce users, addressing their queries and resolving issues as needed.
  • Data Analysis:

    Analyse complex datasets to identify trends, patterns, and insights that support business objectives. Conduct market research, competitive analysis, and customer segmentation to support current & future business processes. Ensure data quality, accuracy, and integrity within Salesforce and other data sources / analytical tools.
  • Price Management / Pricing Policy

    Ability to work / development on the Pricing Policy for all the products and services. Will be able to drive it for the customers and partners.
  • Collaboration:

    Work closely with sales, marketing, and other departments to understand data requirements and deliver effective solutions. Collaborate with cross-functional teams, including finance, marketing, and operations, to align with overall business objectives.
  • Process Improvement:

    Identify opportunities for process optimization and implement best practices in data management and Salesforce usage.

Qualifications:

  • Bachelors degree in data science, Business Analytics, Information Systems, or a related field.
  • 4-5 years of experience in data analysis and Salesforce administration.
  • Proficiency in Excel (preferably advanced functions, pivot tables, VLOOKUP, etc.) experience with Power BI / other analytics tools will be an added advantage.
  • Strong understanding of Salesforce CRM, including custom objects, workflows, and reports. Preferred - Salesforce Administrator certification (or in progress).
  • Excellent analytical skills with a keen attention to detail.
  • Ability to communicate complex data insights in a clear and concise manner.
  • Strong problem-solving skills and the ability to work independently as well as part of a team.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A collaborative and innovative work environment.

Kindly share your Resume on Nikita.Deshmukh@asia.meap.com

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Mitsubishi Electric India

Electrical & Electronics

Gurugram

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