Business Analyst - Manager - Offline Merchants (EDC)

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:

Offline Payment vertical caters to our merchant partners by offering them products like QR code, Soundbox, EDC, Loan. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our 'Paytm for Business' App.

About the Role:-

We are seeking an experienced Business Analyst to join our team. The successful candidate will be responsible for analyzing and interpreting complex data sets, identifying trends and insights, and developing actionable recommendations to support our product development and strategy.

Responsibilities

1) Collaborate with cross-functional teams to understand business needs and translate them into data requirements.

2) Design, build, and maintain data pipelines to ensure accurate and timely collection, transformation, and analysis of data

3) Develop and maintain data dashboards, reports, and visualizations to communicate insights to stakeholders

3) Identify patterns and trends in data, and provide recommendations to improve product performance, adoption, user experience and business outcomes

4) Work with the product team to design and execute experiments to validate hypotheses and measure the impact of product changes

5) Develop and implement statistical models to support forecasting, predictive analytics, and optimization

6) Help define and monitor key performance indicators for commerce products

7) Identify opportunities for data-driven innovation and contribute to the development of new product features and capabilities.

Qualifications:

1) Bachelor's or Master's degree in Mathematics, Statistics, Computer Science, or a related field

2) 4+ years of experience in data analysis, preferably in a business development environment

3) Strong analytical skills and experience with statistical analysis, data mining, and machine learning techniques

4) Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment

5) Experience with data visualization tools such as Google Data Studio or Looker.

6) Proficiency in SQL and experience with database systems such as MySQL, PostgreSQL, or HiveQL.

7) Expertise with programming languages such as Python or R is a plus