Business Analyst

Role Overview: You will be responsible for coordinating and interacting with development teams and clients for the development / customization of solutions to their requirements. Your role will involve preparing user manuals, installation qualification, and functional requirement specifications. Additionally, you will be writing case studies and blogs for the projects and websites developed. Your ability to work in a dynamic work environment and produce highly engaging, precise technical literature within short turn-around times will be crucial. Proactively resolving customer satisfaction issues, providing status reports to clients on a daily basis, participating and contributing to daily stand-up calls on project progress, and making technical recommendations and testing will also be part of your responsibilities. Key Responsibilities: - Coordinating and interacting with development teams and clients - Preparation of user manuals, installation qualification, and functional requirement specifications - Writing case studies and blogs for projects and websites - Proactively resolving customer satisfaction issues - Providing status reports to clients on a daily basis - Participating and contributing to daily stand-up calls on project progress - Making technical recommendations and testing Qualifications Required: - Relevant experience in coordinating with development teams and clients - Strong technical writing skills - Ability to work in a dynamic environment with short turn-around times - Excellent communication and interpersonal skills - Proven track record of resolving customer satisfaction issues (Note: Additional details about the company were not provided in the job description.),