Business Analyst (Dynamic 365)

0 years

0 Lacs

Posted:2 months ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview :


Business Analyst


Key Responsibilities

  • Act as a liaison between business stakeholders and technical teams for CRM & ERP modernization
  • Gather requirements, perform gap analysis, and create user stories/BRDs
  • Collaborate with Product Managers on process flows, KPIs, and functional documentation
  • Support no-code/low-code solutions using Power Apps, Power Pages, and Power Automate
  • Validate requirements via UAT scripts and test scenarios


Required Skills

  • Domain expertise in at least 3 areas: Sales, Customer Service, Field Service, Finance & Operations
  • Hands-on experience with Power Apps and Dataverse modelling
  • Good understanding of Dynamics 365 CE modules and extensions
  • Excellent documentation & communication skills

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