Business Analyst Client Communication, Proposals & Sales Support

2 - 5 years

4 - 8 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • We are looking for a

    Business Analyst (BA)

    who will act as a

    key communication bridge between clients, sales, and technical teams

    . This role is critical in understanding client requirements, converting them into

    clear proposals, estimates, and solution documents

    , and supporting the

    sales closure process

    .
  • This is

    not a backend documentation role

    it is a

    client-facing, ownership-driven position

    .
  • Key Responsibilities Client Communication & Requirement Analysis
  • Interact directly with

    clients, founders, CTOs, and business stakeholders

  • Understand business objectives, workflows, and pain points
  • Conduct requirement discussions, discovery calls, and solution walkthroughs
  • Prepare

    BRD, FRD, scope documents, and feature breakdowns

  • Proposal & Pre-Sales Support
  • Create

    professional proposals, SOWs, cost estimates, and timelines

  • Work closely with sales and technical teams to define:
  • Customize proposals based on

    industry, budget, and client maturity

  • Sales Enablement & Deal Support
  • Support the sales team during:
  • Client objections & clarifications
  • Assist in

    pricing discussions and negotiation support

  • Maintain proposal versions, client feedback, and approval tracking
  • Act as a

    single point of clarity

    between clients and delivery teams
  • Ensure smooth handover from sales to execution teams
  • Clarify scope, assumptions, and exclusions before project kickoff
  • Support delivery teams during initial sprint planning
  • Required Skills & Qualifications
  • 2 5 years of experience as a

    Business Analyst / Pre-Sales Analyst / Techno-Commercial Analyst

  • Strong written and verbal communication skills
  • Experience working with

    IT services, software development, or digital agencies

  • Ability to convert business requirements into

    clear functional documentation

  • Good understanding of:
  • Web & mobile applications
  • APIs, databases, basic system architecture
  • Agile / SDLC concepts
  • Good-to-Have (Big Plus)
  • Experience in

    AI, SaaS, CRM, ERP, or custom software projects

  • Exposure to

    pricing models, effort estimation, and project costing

  • Familiarity with tools like:
  • Jira, Confluence, ClickUp
  • Figma (for understanding UI flows)
  • CRM tools (Zoho, HubSpot, custom CRMs)

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