Job
Description
About The Role
Skill required: Banking Services - Retail Banking Card Operations
Designation: Business Advisory Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Responsibilities/Authorities
Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes.Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed.Analytically sound to take decisions on controlsAbility to understand Complex Documentation and legal languageAdvanced Proficiency required in English Language to create documentation.Perform assignments/deals/tasks Should be able to take judgment calls and guide team members Attention to details to analyze Gaps in controlAbility to review all written materialsShould be a self-starter, motivated and highly energized individual to compete the complexity of the processAbility to interact with Clients on weekly calls and explain Issue ManaReview the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
What are we looking for? Responsibilities/Authorities Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes.Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed.Analytically sound to take decisions on controlsAbility to understand Complex Documentation and legal languageAdvanced Proficiency required in English Language to create documentation.Perform assignments/deals/tasks Should be able to take judgment calls and guide team members Attention to details to analyze Gaps in controlAbility to review all written materialsShould be a self-starter, motivated and highly energized individual to compete the complexity of the processAbility to interact with Clients on weekly calls and explain Issue Management process.Responsibilities/Authorities Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes.Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed.Analytically sound to take decisions on controlsAbility to understand Complex Documentation and legal languageAdvanced Proficiency required in English Language to create documentation.Perform assignments/deals/tasks Should be able to take judgment calls and guide team members Attention to details to analyze Gaps in controlAbility to review all written materialsShould be a self-starter, motivated and highly energized individual to compete the complexity of the processAbility to interact with Clients on weekly calls and explain Issue Management process.
Roles and Responsibilities:
Responsibilities/Authorities Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes.Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed.Analytically sound to take decisions on controlsAbility to understand Complex Documentation and legal languageAdvanced Proficiency required in English Language to create documentation.Perform assignments/deals/tasks Should be able to take judgment calls and guide team members Attention to details to analyze Gaps in controlAbility to review all written materialsShould be a self-starter, motivated and highly energized individual to compete the complexity of the processAbility to interact with Clients on weekly calls and explain Issue Management process.
Qualification Any Graduation
