Business Advisory New Associate

 About The Role  

Skill required: Banking Services - Retail Banking Card Operations

Designation: Business Advisory New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely.

What are we looking for? To perform the role of makers or processor.?¢ Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer service Functional Expertise:?¢Should have basic knowledge about banking products like Credit and Debit cards operations?¢Understanding of reconciliations and basic accounting principles?¢Stay apprised of Banking industry updates through reading, research, and training through appropriate sources?¢Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes?¢Should be a self-starter, motivated and highly energized individual to compete the complexity of the process?¢Attention to detailAdvanced Proficiency required in English Language to create documentationMS OfficeAnalytical Thinking Communication / Presentation Skills Multi-tasking / Time Management Ability to Learn

Roles and Responsibilities: ?¢In this role you are required to solve routine problems, largely through precedent and referral to general guidelines?¢ Your primary interaction is within your own team and your direct supervisor?¢ In this role you will be given detailed instructions on all tasks?¢ The decisions that you make impact your own work and are closely supervised?¢ You will be an individual contributor as a part of a team with a predetermined, narrow scope of work?¢ Please note that this role may require you to work in rotational shifts
 Qualification Any Graduation